"The food was incredible and the service was amazing!!"
"Food was absolutely delicious!"
"Fillet mignon was one of the best I've had."
"Incredible food, I had the steak with mashed potatoes and it was just WOW."
"We enjoyed the New York Sirloin Steak, the wine, and the dessert."
"The best steak I have ever eaten from a restaurant."
"The portions were huge and the steaks were seasoned and cooked to perfection."
Cons:
"The food was just a disappointment and seriously overpriced."
"Despite we were supposed to eat the best burger in the restaurant it was tasteless, the meat was small, even no sauce we could feel."
"Sadly, it was not flavourful at all. Both my wife and I agreed that our steaks were not seasoned or were done very, very lightly."
"This was the absolute worst experience at a restaurant I have ever had."
"We found there were A LOT of hairs in the dessert in the cream."
"But everything that they ordered was BELOW par! Lobster bisque was watery-and fishy, baked potato was terrible and dry."
"The filets we had were flavorless."
Service
Pros:
"The service exceeded expectations - attentive and polished."
"Service is efficient."
"The manager is friendly and inviting."
"Service was personable and professional."
"The service provided a very welcoming atmosphere and made the dinner truly special."
"The attentive and friendly staff made the whole experience even more enjoyable."
"Service was excellent."
Cons:
"The terrible, amateur service at Empire far outweighed the meals we ate."
"The waiters were negligent, inattentive and not polite."
"At a steakhouse of this caliber, you would expect the server not to be confused about who ordered what meal."
"I feel as if the servers weren’t as attentive to us as the other few guests that were present."
"Our food took over an hour to arrive at our table."
"Waited 20 mins just to receive menus and bread, while others around us were being served."
"The service was unimpressive and entirely lacking in professionalism."
Ambiance
Pros:
"The staff is absolutely incredible and the interior is so pristine."
"Very posh and relaxing atmosphere."
"Beautiful setting with the history of the old cabaret still in view."
"The private wine room provided an elegant yet warm ambiance."
"Ambiance was excellent. It was quiet, which was perfect after a day of sight-seeing in a loud city!"
"The interior totally exceed my expectations. Very nice and cosy place which offers a relaxant atmosphere even in the middle of always 'stirred' Manhattan."
"The dining room is beautiful."
Cons:
"I felt out of place, and the aesthetic is very old timey."
"It was rubbery... The color of stake was fully black because it was burned."
"The waitress didn’t know what they have in the menu."
"The decor and design of this establishment is absolutely beautiful."
"The restaurant is gorgeous! Such a beautiful interior."
"Decor was dark and had a somewhat forlorn feel but that's just me and I came here for the steak not to look at the wall."
"They try to create a nice setting but decor is aging."