West Side Steakhouse Reviews Summary

Category: Steak house New York

Address: 597 10th Ave, New York, NY 10036, USA

Phone: +12125644803

Rating: 4.4
based on 270 reviews.

Food Quality

Pros:

  • "The steak was great."
  • "The asparagus were perfectly cooked just the way I like them with a little crunch."
  • "All the steaks were perfectly cook and had amazing flavor."
  • "The food was delicious!! I had the filet mignon medium rear and it was totally delicious."
  • "The filet mignon, rib eye, and fresh halibut were cooked perfectly and were mouth-wateringly delicious."
  • "The mushroom risotto was moist and delicious."
  • "We thoroughly enjoyed the plump delicious steak fries, and the scrumptious cheesy Mac and cheese."

Cons:

  • "The steak was great but disappointed about the mashed potatoes. They tasted like instant mashed potatoes."
  • "Our sides were average except for the Mac and Cheese. It was tasteless and under salted."
  • "However the meat was a little tough and lacked any flavour. Disappointing for the price."
  • "The chicken pate was on the liquid side."
  • "The food was very low, the meat was not done well, the broccoli was yellow on the dry border."
  • "Worst steak I've ever eaten. We just ordered the Porterhouse for 2. Not only is it overcooked, but it's too gristly to eat and has zero flavor."
  • "The steaks were awful, I ordered my rib eye medium, and they brought it rare."

Service

Pros:

  • "Absolutely phenomenal meal and excellent service."
  • "Very accommodating staff, seating a large group."
  • "The service was awesome the food came out so quick."
  • "The service was unmatched."
  • "A lovely setting and extremely helpful and friendly staff."
  • "Great customer service as well as great food."
  • "Wait staff is very professional and efficient and management is the best, very personable."

Cons:

  • "It was very embarrassing for you to stop of at the door brandishing the receipt creating the impression that we did not pay enough for our bill or something."
  • "RIDICULOUSLY i was stopped at the door and confronted by the server about the tip amount."
  • "Terrible service. The waiter had a very condescending attitude."
  • "Service was very poor. Took a while to get seated, then 20 minutes to get waited on."
  • "The service was just ok and the food was even worse."
  • "Service was awful. Put us near the bathroom and it smelled terrible."
  • "The waitress never smiled. Threw our dessert menus on the table. Never checked on us to see if we enjoyed our dishes."

Ambiance

Pros:

  • "The ambiance is clean and classic, white table cloths and all."
  • "The ambiance is great."
  • "The decor and lighting were nice and the setting was business casual."
  • "Not too noisy on a Thursday night despite the tourist location."
  • "If you are looking for a nice, clean, cozy, very friendly, and comfortable atmosphere, this is definitely the restaurant you want to try."
  • "The atmosphere is romantic with low lights and lounge music, very recommended."
  • "It's a nice and cozy location near Times Square."

Cons:

  • "Why do u need a working fan above each table??.."
  • "The only thing I didn't like was the fact that my boyfriend and I are black and my boyfriend said the staff kept watching him throughout dinner like he was going to rob someone or not pay."
  • "The atmosphere was a bit old but overall it was ok."
  • "The table set up made me feel as if we were eating in a cafeteria."
  • "It isn't a great place for a date. It is very loud and crammed inside."
  • "The atmosphere was very simple, single lit candles on each table."
  • "So small that you're practically eating dinner with the table next to you."

Value

Pros:

  • "Quality/price super good."
  • "Very reasonably priced steak house that has food that should cost a lot more!"
  • "Pricey, but so incredibly worth it!"
  • "Bill came to about $40. Very reasonable i thought."
  • "Good food for a good price."
  • "Great food and very affordable."
  • "Prices are reasonable, I would try again."

Cons:

  • "Very disappointing that they didn’t appreciate the 8% tip."
  • "Touristy way to handle tips (big minus) by adding rounded 20% to total without asking and without writing it to receipt."
  • "For the quality food and prices they charge I would never go back there."
  • "Unfriendly staff, extremely overpriced."
  • "This place is very over priced for what you get, save your time and money and get a good steak at longhorn."
  • "Way overpriced for what you get."
  • "Was way overpriced for the food to be blah and not worth it."

Thanks! Your review is awaiting moderation.