Pet Wonderland Inc Reviews Summary

Price and Value

Pros:

• "They have all their papers to show right there while you play with a pup."
• "We bought our cat from there in October of 2009... She was the perfect addition for us."
• "Very clean and you pay for the quality."

Cons:

• "Prices for puppies are extremely high."
• "I cope with the fact that I shelled out a substantial amount of money to a greedy, unhealthy, selfish business/Industry to rescue my now dog."
• "We paid a lot more than we felt was reasonable."
• "The only downfall is that the dogs here are extremely expensive."
• "They do have nice pets, but they are way overpriced."
• "The prices are truly too expensive."
• "The puppies looked thin and were overly expensive (in my opinion)."

Health and Well-being of Pets

Pros:

• "Today the cat is very healthy."
• "The kittens are healthy and happy."
• "We just got the sweetest, most playful and snuggly kittens this past weekend."

Cons:

• "I've never been a fan of this place. Overcharges for pets even before the pandemic and I know people who have purchased pets from here with major lifelong health issues!"
• "I had my baby for less then 3 months and he died they said it was my fault but I got an autopsy done and the dog came with health issues before I even bought it."
• "Some of the dogs looked sick and we were told that a bulldog would have severe breathing problems for the first month but it would then get better."
• "Lola had a very contagious case of ear mites."
• "All of her siblings but one had also been sold, so there's a whole litter of illegal kittens gone."
• "One of the cats eyes were red and swelling right out of the socket."
• "The cat began throwing up blood, urinating himself."

Customer Service

Pros:

• "The owner is wonderful she remembers people."
• "Loved working with the staff and very clean environment."
• "Sandy is very professional and is very helpful knows everything about every dog breed she has for sale we couldn't be happier with our new puppy."

Cons:

• "I had many questions for I was there to buy a puppy not just look I go to talk with & then she takes a phone which she spoke very loudly and stern."
• "They are very pushy to get you to buy an animal and failed to cover ALL the information on payment options!!"
• "The owners were so rude and not sympathetic at all."
• "Customer service lacks immensely."
• "Customer service was awful, brunette hair lady was very rude."
• "They also continued on to be rude and having no sympathy for our situation."
• "They were so rude they told us they couldn’t help us and that it wasn’t her problem."