Glass House Tavern Reviews Summary

Category: Restaurant New York

Address: 252 W 47th St, New York, NY 10036, USA

Phone: +12127304800

Rating: 4.4
based on 368 reviews.

Service

Pros:

  • "The service was attentive and efficient, getting us the drinks and many course meal in a swift and professional way."
  • "The service, food quality and price are always on point."
  • "We were rescued by a really professional member of the waiting staff who listened to our concerns snd offered us a drink on the house."
  • "The service which was above and beyond."
  • "The staff is super friendly & accommodating, the service is quick, and the food & drinks are marvelous."
  • "The service and management are impeccable."
  • "Service was impeccable."

Cons:

  • "service and staff could not meet my expectations."
  • "First waitress was inattentive and distracted. Asked for our order twice and still got it wrong!"
  • "Our whole experience was ruined by our server."
  • "there’s no service. i haven’t been checked on in 90 minutes and i still need my coke that i asked for."
  • "The service is absolutely awful."
  • "The service was a little slow and inattentive."
  • "The service was beyond slow."

Food Quality

Pros:

  • "Considering how good everything was we had to try their warm apple pie, it was better than delicious."
  • "The seared tuna appetizer served with whipped avocado and corn salsa is an actual experience."
  • "The food is terrific."
  • "Very fine, carefully prepared food."
  • "The food (chicken club and rosemary fries will blow your mind)."
  • "The food is great."
  • "The food was DIVINE."

Cons:

  • "The shrimp in the fettuccine was overcooked and quantity very inconsistent amongst the multiple people in our party who ordered it."
  • "Ordered a filet mignon and it was the most tough, underseasoned, poor quality piece of meat I have ever had."
  • "The burrata did not taste like burrata- it was hard and not runny as burrata should be."
  • "The chicken was definitely overcooked but seems like they tried to rehydrate it."
  • "The vegetarian paella was very overpriced with a bitter/borderline inedible sauce to go along with it."
  • "The food was not prepared well - too much oil on the salad, corn and risotto tasted as if it came from a hamburger helper box."
  • "The halibut is underwhelming - no flavor, small portion, overpriced."

Atmosphere

Pros:

  • "The atmosphere was casual but neat."
  • "Awesome atmosphere."
  • "The atmosphere inside was nice and cozy."
  • "It's a great spot to stop for a respite in one of the world's busiest cities."
  • "A genuine haven of good vibes."
  • "Great atmosphere!"
  • "The ambiance was delightful."

Cons:

  • "Overall, disappointing."
  • "The restaurant decor is also in need of an update."
  • "While clean and well kept the décor in the restaurant is dated and a little dingey."
  • "Fairly loud inside so if you’re looking for a calm, intimate dinner spot, this probably isn’t it."
  • "The bar however was very noisy and difficult to have conversations."
  • "VERY UNPROFESSIONAL VERY COLD and VERY INAPPROPRIATE."
  • "The ambiance is amazing, waiters and bar staff are amazing, drinks amazing and the food omg!"

Value

Pros:

  • "It was brilliant value."
  • "The menu is very limited but they also have a price fix menu for only $50 per person."
  • "The prices very reasonable for the quality and service."
  • "It was pretty inexpensive ($42 for each of us)."
  • "Competitive pricing."
  • "The drinks are reasonably priced (as far as Hell’s Kitchen and Midtown prices go)."
  • "Prices are decent and quality is excellent."

Cons:

  • "Just slightly on the high side for pricing but not bad for NY."
  • "The vegetarian paella was very overpriced with a bitter/borderline inedible sauce to go along with it."
  • "A bit pricey."
  • "Food is overpriced and mediocre."
  • "Very overpriced food taking advantage of a location near the theater district. Very disappointing."
  • "Crab cake did not have much flavor and was small for $26!"
  • "The only issue was the (very) long wait between courses."

Location

Pros:

  • "Location location location."
  • "The location is right above Time Square so you're in the mix but not the chaos."
  • "A stone's throw away from most of the major theatres on Broadway."
  • "The location is great - next to Hotel Edison and all the Musicals in Broadway."
  • "It is very conveniently located next to lots of theaters so great place for pre or post show dinner."
  • "Excellent location."
  • "The location is ideal for pre & post-theatre dining."

Cons:

  • "The Times Square area is a wasteland of chain restaurants and tourist bars."
  • "The bar however was very noisy and difficult to have conversations."
  • "The only issue was the (very) long wait between courses."
  • "Not very good food for a lot of money....shrimp tempura 'special' could have been a Sam's Warehouse purchase and the trout entre was tasteless and bland served with a side of store bought Asian sauced vegetables."
  • "We were initially seated at a very nice table until the hostess decided to move our entire party to another table so they could accommodate a larger group."
  • "The order took forever to arrive."
  • "We had to wave down another waiter who refused to even take a drink order."

Thanks! Your review is awaiting moderation.