Blue Smoke Reviews Summary

Service

Pros:

• "The service was friendly and quick."
• "Alex (maître d') was super helpful in securing us a table."
• "Made us feel welcomed and valued with extraordinary attention to detail."
• "Our server Jonathan S. was on point, even with our large group of 10."
• "The staff greeted us and sat us right away."
• "The staff is incredibly friendly and attentive, always going the extra mile to ensure that your dining experience is nothing short of extraordinary."
• "Absolutely incredible, our waiter was kind, attentive, and always checked up on our table."

Cons:

• "Also bathrooms are gross."
• "Staff was indifferent/non-attentive."
• "Service overall was pretty good, except there seemed to be some fighting between the staff on who was responsible for the table."
• "Service was very slow. We sat at 6:15 pm and didn’t get our entrees till 7:15 pm."
• "Our server didn't actually deliver the sandwiches from the kitchen, nor check on us after that."
• "Had to look out for server to order food, and the beverages, and also for the check, server did not even ask if we were interested in dessert."
• "We asked for extra bbq sauce on the side and it never came."

Food Quality

Pros:

• "Good sized portions for the price."
• "The food is great but I’m taking the time to review them because the service was fantastic."
• "The food is always amazing."
• "The smoked wings are fantastic, ribs delicious and the brunch fried chicken sandwich is large, flavorful and nested on biscuit donuts."
• "The brisket and baby back ribs were great but the pork shoulder was not moist."
• "Some of the best BBQ I've had in NYC."
• "The food is excellent."

Cons:

• "Brisket had some smoke but no taste and ribs tasted like the were cooked from frozen."
• "They gave us an undercooked (FRIES WERE RAW) and cold food."
• "The ribs were incredibly salty and heavily smoked."
• "Additionally, the white sauce and chipotle sauce for the wings were just bad."
• "Overpriced slimy fat BBQ. Not good."
• "The brisket is probably the worst I’ve had from a BBQ joint and was 85% fat."
• "The ribs where amazing, the Texas beef brisket was pretty good but it was a little too fatty for my taste."

Ambiance

Pros:

• "It's a nice rustic restaurant with a modern feel."
• "We also really enjoyed the music."
• "The atmosphere and service were nice but I think for the price briskets are not that good."
• "The Sunday night playlist was wonderful as well."
• "The environment is relaxed and not too loud."
• "The atmosphere and the food was some of the best on the trip."
• "The music & ambiance are perfect."

Cons:

• "Feels a little like they tried to put the whole southern cuisine in a pot and mix them up."
• "For a group of 5 adults and a toddler, we ordered the 'smoke show' -- it was too salty and did not live up to expectation."
• "The only complaint I had was constantly being asked if we wanted to box up food while still eating and enjoying our meal."
• "Slow service. Took us over an hour to get 2 chicken sandwiches."
• "Definitely wouldn’t come back here because it’s quite expensive for just OK food."
• "The potato salad was good but not memorable."
• "The coleslaw was not my favorite."