Little Ruby's East Village Reviews Summary

Category: Restaurant New York

Address: 198 E 11th St, New York, NY 10003, USA

Phone: +16469984265

Rating: 4.4
based on 156 reviews.

Atmosphere & Ambience

Pros:

  • "Lively atmosphere for mid-afternoon lunch."
  • "Love the vibe here- loads of seating!"
  • "The energy in this place is ALWAYS happy and full of life!"
  • "An Inviting space, friendly staff & delicious food make it an easy 5 stars."
  • "The vibe is awesome - very chic and summery."
  • "The overall atmosphere is great and in a great location."
  • "The overall vibe of the place is modern and inviting."

Cons:

  • "Place was super loud and I could barely hear my friend speak."
  • "Also, the interior smelled very heavy."
  • "I don’t recommend going inside the restaurant if it’s hot and humid outside as the AC does not circulate well with the open kitchen and doors."
  • "The service is very mediocre. All the workers look so casual I could barely tell who was working there or not."
  • "No reservation is taken so please be prepared for about 15-30 min wait."
  • "It took over 40 minutes to get corn fritters & eggs and my husband's two eggs and toast."
  • "Lastly, one of the cups we got was leaking, with water all over, so the server changed another one, with leftover food inside which is disgusting."

Food Quality

Pros:

  • "Food was really good and service was really fast."
  • "The pineapple and mint juice was fresh and well made."
  • "Even the sweet potato fries were delicious and flavorful as well."
  • "Good service, great work by the kitchen crew who really know how to please your taste buds."
  • "Fried Chicken Burger: fantastic. Perfect. Crispy chicken, tastey slaw. Juicy. Seasoned well."
  • "Their fries were perfectly crisped and their chicken was super juicy."
  • "The fresh coconut is so sweet and both the breakfast bowl and the green bowl are delicious."

Cons:

  • "The corn fritters... were very mushy with an odd flavor."
  • "When my eggs came they were soggy and tasteless."
  • "The creamy chicken pasta was great but just needed a little extra salt."
  • "The granola was burnt, the fruit clashed with the yoghurt as well and left a really foul taste in our mouth."
  • "The pasta was undercooked and quite hard so it didn’t absorb the sauce at all."
  • "Both pastas had great flavor (def recommend the spicy vodka!) but the pasta itself was undercooked and chew-y, in our opinion."
  • "Ordered in the food. It was good, however I got food poisoning from it."

Service

Pros:

  • "I'll be back next time I'm in NY!"
  • "The staff is very friendly and very helpful."
  • "Everyone from the staff were kind and friendly."
  • "Service was wonderful and quick but maybe shouldn't be too quick."
  • "They will text you when your table is ready."
  • "The staff there is so lovely and welcoming!"
  • "The service is excellent and we received our food and drink quickly."

Cons:

  • "Don't know why they didn't have skim milk though."
  • "The waiters were not kind, gave the impression that they didn’t want to be there, and took our order after 20 minutes of waiting."
  • "Just tried calling them with phone ringing for 5 minutes. Someone picked up the phone then immediately hung up clearly not wanting to answer the phone."
  • "The waitress did not smile at all, say no to everything, and seems annoyed every time I ask her for something."
  • "Awful server. she is a racist for sure."
  • "Service was good, although it’s super packed so hard to get the server’s attention after placing the order."
  • "The service was horrible."

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