"The entire Staff is extremely pleasant and knowledgeable."
"The veterinarian was patient and very knowledgeable which eased my anxiety."
"They always take their time making sure she's comfortable before starting any exam."
"They take the time during our appointments to really investigate how my dog is doing, listen to my concerns, and provide me with several options (including ones that work with my budget)."
"The front desk ladies are always so sweet & kind."
"The staff, and Doctor were incredibly understanding, kind, and filled with concern."
Cons:
"The vet gave my cat an extra shot it didn't need (indoor cat) and did not mention noticing coughing or wheezing."
"If you want a groomer who is more interested in chit chatting in the lobby than tending to the dogs in back, a below mediocre groom then Kate is your girl."
"Just a terrible place to bring your dog."
"I will not be going back to this facility."
"Liked it here when we first started but then care declined to the point we had to find a new vet."
"I been going to this hospital for past 2 years and they are getting worse. The booking over the phone is just horrible and they even asking for security deposit for Groming apt!!"
"They just push unnecessary services to make money on you."
Facility and Environment
Pros:
"Good care and new initiative where they separate cats and dogs in the waiting room and calm the animals with 'pheromone blankets.'"
"Wonderful caring Staff, spotless facility."
"The facility is super clean and welcoming."
"The new building is beautiful and you are warmly greeted the second walk in."
"The facility was beautiful, clean and welcoming."
"Spacious enough for anyone in there w a wild pet, to feel comfortable & safe while they wait to be called."
"This clinic is beautiful and has an incredible staff."
Cons:
"What kind of place is this. 🚮"
"Absolutely horrible experience."
"Disappointing practice!!"
"Stay away from this place."
"Don’t bring your pups here. They don’t care about our animals!"
"This office clearly doesn't care about either you or your pet."
"I am disappointed to have to give this a 1 star...Trust, to me is everything. Unfortunately, I lost that in the Bridgewater Veterinary Hospital."
Animal Care and Treatment
Pros:
"They get on the floor to meet your dog if your dog is not comfortable being on a table."
"They care very much for the animal patients and always take the time to great our dogs and mitigate their anxiety as much as possible."
"BVH always go over and above when I have had a major medical problem with one of my girls, the staff is very knowledgeable and helpful and will research when there is a medical condition that cannot be immediately identified - way to go!"
"Each of our pets gets love and care like they are people and we appreciate that so much."
"Friendly staff, and Veterinarians take time to explain what is wrong with your pet."
"They truly love animals and provide them with the best possible care."
"They take excellent care of my dog."
Cons:
"Everything felt rushed with limited information given to me."
"not sure who to blame if anyone - but unhappy about the lose of my cat, he started to lose a lot of weight 4 weeks ago 3 weeks ago i took him to vet for xrays and blood tests (paid almost $900) nothing showed up except slightly elevated Pancreatitis - 2 weeks ago he died on Fathers day."
"There was very limited information given to us at the time of diagnosis."
"They just diagnosed her with allergies. Turns out to be kennel cough and now heart related issues!"
"I think it was most likely Cancer - but have to say am not pleased with the $$$ that the facility charges for blood work (which i believe is done in-house)."
"Felt very rushed and staff did not help answer questions."
"I just spend $1000 and I don’t even know what’s for. To value client in this way are very bad practices."