"They got him right back took EXCELLENT care of my dog."
"The staff really love animals. They comfort them. They play with them when the animals feel better."
"Dr. Sara was amazing!! I wish every vet could be as on the same level this group!"
"Dr. Garcia knew exactly what was wrong with my dog when we came in where another 'state of the art' ER totally failed me the day before."
"The staff has always been great with my baby Atlas when I’ve brought him in! Today I had to say goodbye to him, and I’ve never been through the Euthanasia process personally before. They made us all so very comfortable, and he went peacefully!"
"They treat your pet like they’re theirs! Very warm and friendly and will do whatever they can to get to the source of the issue your pet is having so they can treat them effectively."
Cons:
"A lot of time and money for months was wasted on x-rays, blood work and vet visits with the regular vet."
"So now I'm paying now. My poor baby is in Delaware getting an abstraction of the blockage in his bow so I spent $700 for nothing for them to."
"Paying for big amount of money to be seen rushed by vet here is not worth it and I don't recommend this place, unless the vet will have good ethical manner."
"However if your animal has gastric upset, they won’t treat it."
"All the vets are standing around talking and laughing. TERRIBLE service and double the price."
"They turned us away do to 'time' but said our cat would have to go to the 24 hour animal hospital. Closes one like an hour away. Our cat had a full block and they definitely could have performed a catheter there but chose not to I guess. In our way to the 24 hour location, our cat passed."
"I would not recommend this place. Do not waste your time or potentially your animals life."
Staff and Service
Pros:
"Everyone was so nice, helpful, and caring about our dog."
"The staff at Pet Check in Deptford were incredibly friendly, efficient, knowledgeable, and caring."
"The staff continues to be exceedingly pleasant and compassionate - so grateful to live so close to this place."
"The night time staff I saw tonight were by far the best I have been too since owning my dog!"
"From the moment we walked in the door until the moment we left, we truly felt how much they cared."
"The staff at the front desk is organized and friendly and they run a very efficient operation."
"The staff members were exceptionally friendly, knowledgeable, and demonstrated a genuine love for pets."
Cons:
"I've been sitting here for 45 mins and still told we're next. Very unprofessional staff personnel today."
"And I got a boomer who mansplained and how crystals are formed to me... I felt like I had to beg for medication."
"I listened to the prerecording saying that walk-ins are available. I questioned the receptionist about the recording pertaining to walk-ins. After discussing what I heard, she began to argue with me. Then just slammed the phone down hanging up on me."
"I was ignored by the 2 front desk receptionists as I walked in."
"Horrible! Horrible! Sewell office. I had an appointment, I was 5th in place, it was finally my turn. No other patients in the office. I waited 2 1/2 hours to be seen!!"
"I waited 2 1/2 hours to be seen!! Then I asked where was the vet? They said they were was reviewing the record. Fifteen minutes later I walked out."
"They were told to come in and then had to wait 1.5 hours to be seen."
Facility and Convenience
Pros:
"Place is beautiful and doesn’t smell like most vets! Had a little wait but with all the amenities they offer (free water, huge TVs, and great music) you don’t care."
"Their hours are extremely convenient 9 to 9 seven days a week."
"The facility is very clean and the staff are friendly and knowledgeable."
"The establishment is very clean with a nice atmosphere."
"The place is spotless and clean very convenient."
"The facility always smells amazing and check in is made easy."
"Very clean facility, which is a plus."
Cons:
"I wish I could give no stars but then ppl wouldn't hear my fur babies voice..."
"The vet was in the room for less than 5 minutes, gave 2 vaccines and it cost me 165$. No apology for delay."
"Been here for an hour and all that was done was a temperature check and weight check. still waiting for a vaccine."
"Besides the LONG wait to see a vet..."
"Only down side they don’t do appointments and the wait is a little long but I can’t complain."
"My only issue is the amount of time spent at the visit... It takes close to 2 hours every visit to be seen & so check out."
"Outside windows could use tint for areas without the blinds. The sun shinning into the lobby was brutal."