Chestnuthill Star Diner Reviews Summary

Food Quality

Pros:

• "The Texas Burger that I ordered came with freshly made fries and pickles on the side."
• "Delicious food, stellar service and generous portions!"
• "The food is actually pretty high quality and tasty for a reasonable price."
• "Always fresh veggies used, and the home fries come out perfect."
• "The food arrived promptly and was hot and tasty."
• "The food was so fresh and delicious!"
• "The food was really good."

Cons:

• "I didn't really like it here. The food was alright my burger did not look good at all but was eatable."
• "Ordered meatloaf and mashed potatoes with gravey and a side of corn. The meatloaf was pink in the middle and tasted like vinegar."
• "The food not so good. ok i had steak, eggs and hash brown potatoes i could not eat the potatoes loaded with Grease."
• "FOOD POISONING, 99% sure we both got it here."
• "This salad was old."
• "All my food had a taste of vinegar."
• "The Mac and cheese was dry, didn't have much flavor, and was almost cold."

Service

Pros:

• "Our service was really good, very helpful and attentive staff."
• "Our server, I think her name was Virginia, was very friendly and pleasant. A true pro!"
• "This was one of the best diner experiences I've had!"
• "The staff here is wonderfully attentive, ensuring that each guest's needs are promptly met with friendliness and professionalism."
• "Lisa was our server and she was AMAZING, literally the sweetest ever!"
• "Service was very good, appropriately attentive."
• "The waitress was a young girl and she was quick, efficient and very friendly!"

Cons:

• "Our waitress had such an attitude."
• "We got seated and were attended to by a waitress with an attitude, snippy, and a total failure as a person working in the restaurant industry."
• "The staff is not friendly unless you're a local or elderly."
• "The waitress Alexis was very rude n chose not to serve us even though the owner(her boss) told her to, she still denied us service."
• "The waitress was awful."
• "Service was poor at best for a place that wasn't that busy."
• "Waited over an hour at the table only to be served 1 of 4 meals ordered."

Price

Pros:

• "Prices were fair for what you get."
• "All was provided fast and at a very fair price."
• "Decent prices too."
• "The prices are also amazing for the portions you get."
• "Service was fast, portions were big, and prices were commensurate with other diners in the area."
• "The prices were so reasonable."
• "All is extremely affordable!"

Cons:

• "I use to pay about $20 for 2 people. The bill was $49 for the same items we always order."
• "Took 2.5 hours and was overpriced."
• "Since new owners took over last month or two prices increased, servers, and cooks don't care."
• "Like seriously $10 for 1 egg???"
• "They are crazy asking 15.99 for meatloaf dinner when 2 mo ago it was 12.99 for the same meal but better quality and service."
• "The bill came to almost $30."
• "We have been coming to this Diner since the 80s and always loved everything about the staff and the breakfasts but the prices have sky rocketed and we might not return, sadly."

Cleanliness

Pros:

• "Old establishment riddled with even older men but very clean and peaceful."
• "The place is very clean with pleasant atmosphere."
• "Nice friendly service clean."
• "It’s been updated really nice."
• "The owner stated that the location was recently renovated. It was very clean and organized so I will definitely be going back."
• "On cleanliness I would give it a 3 out of 5 as there is fine details that should be addressed but nothing that popped up as a total red flag."
• "Nice friendly service clean."

Cons:

• "The blinds and windows need to be cleaned."
• "Having condom machines in both the men’s and women’s bathroom is in really bad taste I would say for a Family Diner."
• "There was an enormous amount of flies in the building, which was extremely annoying while eating."
• "However, the building looks like it needs to be burned down and rebuilt. Absolutely filthy and dilapidated inside."
• "There is an odd smell to the vestibule/foyer area when you first walk in and the men’s bathroom is atrocious."
• "I just couldn’t eat it after going into the woman’s bathroom and seeing how horrible it was."
• "Place had flies all over, food was not what was stated on menu, hot inside."

Atmosphere

Pros:

• "The remodel they have done so far is very appealing."
• "It's exactly what you'd expect from a diner."
• "The food is good. The atmosphere is non threatening."
• "A nice place to relax and have a good meal."
• "It’s a place not just to eat, but to enjoy and make memories, making it a standout destination in the local dining scene."
• "The dacor is old-fashioned but the people are nice."
• "Doesn't look like much from the outside but the breakfast is amazing."

Cons:

• "Was not a fan of the atmosphere."
• "This is not the Chestnut Hill diner that we remember, it is under New Management and I will not be returning to this diner ever again."
• "The place has really gone down hill. Service is okay but the food was absolutely terrible."
• "The new owners should put less into how the place looks and more into the food."
• "We haven't been here for a long time... the place inside felt very old and dirty."
• "Sadly had to Edit my review after new owners took over. Seems like since then, it went down hill."
• "So ... hungry? Maybe the outsides not much to look at, but the pork-roll/egg/cheese w/fries r theeeee BEST!"