Brownstone Pancake Factory (Freehold, NJ) Reviews Summary

Category: Restaurant Freehold, New Jersey

Address: 3445 US-9, Freehold, NJ 07728, USA

Phone: +12019454800

Rating: 4.4
based on 192 reviews.

Atmosphere

Pros:

  • "The atmosphere and service is off the charts awesome!!!!"
  • "Atmosphere here is amazing!"
  • "Once you walk in it’s like stepping into another world. A horse carousel for kids to ride, it looked like a cotton candy machine dessert topping section."
  • "They have games and even a carousel INSIDE the restaurant!"
  • "The atmosphere was fun, comfortable, and family friendly."
  • "The establishment is beautifully decorated and is not overcrowded."
  • "Delicious food and amazing atmosphere!"

Cons:

  • "Kind of noisy for a Father's day because music is loud and people start talking loud too."
  • "It’s very loud in there."
  • "The atmosphere on the other hand is a little bit rowdy, catering more towards kids and larger families than a relaxing breakfast/brunch spot."
  • "The main dining area needs more if not better lighting."
  • "Only downside is that the place can be a bit noisy, the music is loud and the kids.. Well, they're kids 😁"
  • "It's a bit loud, and very lively, the kids' carousel is cute, and they can make pretty much any pancake or waffles gluten and dairy free."
  • "Fun environment. A little loud and visually busy for older patrons. Great for families with younger kids."

Service

Pros:

  • "Service is always friendly and efficient."
  • "This place is wonderful! The food is delicious, the interior is lovely, and the staff are attentive and accommodating."
  • "The waiter was excellent and brought our food in a timely manner."
  • "The waitress was very friendly and attentive."
  • "Our server was kind and attentive!"
  • "Service was good too. I will be back!"
  • "The staff was very friendly and helpful."

Cons:

  • "The staff is overwhelmed and there is often a wait for a table."
  • "Service was slow."
  • "Service was just ok not the best."
  • "They lack customers service skills. For the price of the items they should make sure their customers are happy and satisfied."
  • "The waitresses are rude, always yelling at people to move."
  • "3 stars because the servers seem like they didn't want to be there and have attitude, maybe because it was a crazy busy Sunday."
  • "The service could've been better."

Food

Pros:

  • "The food portions are huge and can definitely last 2 or even 3 meals!"
  • "Food is decadent, delicious, and served in large portions."
  • "The food was VERY good!!"
  • "The pancakes are some of the best I've ever had."
  • "The food here is exceptional from the coffee/Orange Juice to the fries and pancakes and the milkshake was delicious."
  • "The food was so delish. Hubby got the Meat Lovers Omelet; he enjoyed it!"
  • "The food here is insanely delicious. Menu is overwhelming but a ton of great options."

Cons:

  • "Waited over 2 hours to sit at a table... terribly let down on this mother's Day my whole party was let down over a 2-hour wait for overpriced diner food πŸ‘ŽπŸ‘ŽπŸ‘Ž"
  • "Overpriced and food was not good."
  • "But the prices are TOO high."
  • "The food is okay but most items were $16 and more per person."
  • "Not impressed. Paid 30 dollars for pancakes and sausage."
  • "In simple words is an overprice ihop, $24 bucks for a burger, fries and coleslaw."
  • "Food was subpar at best."

Price

Pros:

  • "The portions for the price you pay was on point."
  • "The food is more pricey than other places, BUT it's because the portions are enough for 2 people!!"
  • "A little pricey for breakfast but not your typical breakfast so it’s worth the price."
  • "The prices may see high, but you really get a lot of food for the price."
  • "Great food and fair prices."
  • "Quite the bargain for only $16."
  • "While I do agree the price is a bit high it is definitely worth it."

Thanks! Your review is awaiting moderation.