Applebee's Grill + Bar Reviews Summary

Service

Pros:

• "Corinne F. was an outstanding server tonight."
• "Our server Alyssa E. was best hands down."
• "Kaleysha, our server, was extremely friendly and very attentive to our needs."
• "Our server was magnificent."
• "Our server was extremely polite and answered any questions we may have had without asking someone else."
• "Kate was amazing. She was the best. Very attentive and kind."
• "Waitress was wonderful, her service was great."

Cons:

• "The service in this restaurant is terrible."
• "Customer Service has much to be desired."
• "Service staff needs more training."
• "Service was very slow to refill drinks, take order."
• "The service was not great at best."
• "The server's at this Applebee's are very bad."
• "Our server didn't come back for like another 25 minutes."

Food Quality

Pros:

• "Great food as always, for a party of 4, wait was only a few minutes."
• "Dinner was delicious, we ordered off the Take Two Seasonal Menu."
• "I had a nice steak with fries and my friend had half a rack of ribs. The food was excellent."
• "The food was excellent and the workers are very polite."
• "Very nice server, food was filling and flavorful."
• "The food was amazing."
• "The food is absolutely Delicious and I recommend this place to go if you want great service, awesome food."

Cons:

• "Submitted order on line. Didn't check until I got home after picking order up. Order completely wrong."
• "Boneless wings were terrible and didn’t barely have any sauce on them."
• "Horrible food was very under cooked."
• "The sirloin steak was brought out undercooked, dry and tough."
• "The mozzarella sticks seemed to be made of a lesser quality cheese so it really wasn't too appetizing."
• "We ordered a burger, soup and club sandwich...everything was horrible!"
• "My friends chicken sandwich was raw."

Cleanliness

Pros:

• "One of the few chains that is clean."
• "I love how clean this place is."
• "It was very clean (bathrooms were very very clean)."

Cons:

• "This Applebee's is not as good as it used to be, it's not as clean as it used to be."
• "Table was dirty and sugar and menu rack left greasy marks on fingers."