Target Reviews Summary

Store Cleanliness and Organization

Pros:

• "The store is very clean and merchandise is beautifully organized."
• "Otherwise everything is so nice and new and clean store."
• "It's a pleasant store and good energy along with clean aisles and great customer service...this is a WINNING EXPERIENCE."
• "Very well kept, neat, and organized location. Had a great variety of all products i checked out."
• "This Target is the best by far for a number of reasons. My main reason for shopping here is because the store is well kept up and clean!"
• "Prices are Great and the store is generally organized and clean."
• "Typically always clean and organized, even during construction.. Friendly staff!!"

Cons:

• "Aside from a few messy aisles, a relatively pleasant and expected experience."
• "Shelves were so empty I thought it was March 2020 all over again."
• "On my visit every section I visited I was disgusted by clutter empty shelves out dated products broken freezers broken toys you name it what ever I was looking for I did not find and wanted to run out."
• "The store is unkept, dirty and out of stock of even common everyday items (milk, cereal, cream cheese)."
• "For groceries the produce section is extremely limited."
• "And worst of all the place is always filthy, I mean there is trash everywhere and no one ever cleans anything."
• "Every time I go to this target, I always leave without getting everything on my list. The shelves are always empty."

Customer Service

Pros:

• "The speed and ease of ordering curbside is the reason I look to buy items from Target before another store."
• "Love being able to pick up groceries after looking for household necessities."
• "At the self check-out there is an employee moving things along, keeping carts out of the way."
• "Easy, convenience, safe and fast. I pull up the parking area, confirmed through mobile app that I arrived, and within minute Target employee (with face covering) stepped up with my order item."
• "The convenience of having in-store pick-up options with customer service that is helpful is good."
• "These two employees were outstanding and went above and beyond their job description."
• "A friendly staff member found me exactly what I wanted on both items."

Cons:

• "Never going back to this target again."
• "Store was clean, but employees should know how to speak to customers. I asked an employee a question and the manner in which she replied was as if I was interrupting her."
• "Item was advertised as clearance, got there and there was one item left. Tech dude wouldn't honor new clearance price, listed on the site."
• "Horrible experience from the electronics department."
• "The worker would not take the DPCI from me, and refused to help me."
• "All staff members from my experience is absolutely rude, treacherous attitudes & flat out unprofessional including one of the managers named Joe."
• "I will like to leave a complaint about an employee name Donna. Very unprofessional."

Online Shopping and Pick-Up Service

Pros:

• "Ordering through the website and app is very easy."
• "I’m a busy working mom and don’t normally post reviews on anything. But wanted to take a moment here because I was so impressed with the service at the Target in Levittown this Friday evening."
• "Target's online ordering was amazing."
• "It was perfect I waited maybe 2 minutes and my order was at my car."
• "The Levittown target's online pick-up service came in handy for seeing if a product I was looking for was in-stock."
• "Target had ALL of the items in stock."
• "Shopped online, went to store, and surprisingly, as busy as they were, I was in and out within 3 minutes!"

Cons:

• "30 minutes went by and No one came out! I tried calling and the phone rings and rings no one picks up or they pick up and hang up on you!!!!"
• "I would much rather drive to Westbury or Hicksville than risk shopping here."
• "I avoid this Target at all costs."
• "I tried ordering some diarrhea pills, particularly Imodium, from Target via Drive Up... They also informed me that the diarrhea pills were not in stock but they clearly were on the app."
• "Management was stubborn about no more than a 10% discount for badly damaged lamps."
• "I order online and pick-up in store... the customer service rep said the order was not where it was supposed to be."
• "I’m so disappointed with the stuff that works on pickups... they only had half of my order."