Walmart Reviews Summary

Store Environment

Pros:

• "This Walmart is really big and has everything you pretty much need."
• "Shopping is easy fast and efficient."
• "Huge store, shiny floors, packed shelves, huge case cuts in the aisles."
• "Love this Walmart! Always find something I need here that I can’t find at other Walmart’s."
• "I got almost everything I came for and was back in my car in less than an hour."
• "Kudos to the workers who are actually on the tobstocks getting the job done."
• "This Walmart in particular looks astoundingly clean and organized in my opinion compared to others."

Cons:

• "The entire store had pallets of items and empty boxes in the aisles. Not to mention wet and filthy floors with no wet floor signs."
• "Many shelves doesn't have stocks."
• "Carts are dirty and hard to push. Lots of congestion inside."
• "Almost every box/bag was ripped open and many were re-taped."
• "The shoe area was a chaotic mess."
• "Aisles are narrow and done allow for much wiggle room."
• "Shelves aren't stocked! Store was dirty!"

Customer Service

Pros:

• "Needed assistance getting something from a higher shelf. Asked an employee for help. He came right over, lifted the heavy items I needed, he was clearly friendly, and accommodating."
• "The crew leader was extremely helpful even as busy as he was."
• "The pharmacist Bindu and her pharm techs Lisa and Aruba have exceptional customer service for their clients."
• "Anyone you ask where something is located, they either know or find out."
• "One of your employees was nice enough to get me an electric cart so I can shop I'm alone and he was a blessing."
• "The staff are amazing, super helpful, and great attitudes they make my shopping experience extremely pleasant every time I visit."
• "I often have an associate asking if I need assistance."

Cons:

• "Walmart is a disaster every time you walk into one. Can't find what you are looking for. Can't find people to help you."
• "Horrible the staff don't help with anything nobody knows anything and clearly everyone is just on their phones and on breaks here their entire shift."
• "They have no manners and zero customer service skills."
• "The African American lady at the Return department is why this shop is getting a low score."
• "The cashiers are extremely rude and want you to take your own items out the basket and hand it to them."
• "The staff here are not trained well in great customer service."
• "Terrible customer service! When asked for help, their employees refused to help and even walked away."

Pricing and Stock

Pros:

• "Prices are good but not good enough to deal with questionable quality and horrible return service."
• "They have great deals of lotion, soap, shampoo, and self-care products in bulk (online)."
• "I always love Walmart they have so many choices at great prices."
• "Prices are usually lower than other places."
• "For what IS available, good prices."
• "Packed with merchandise at the right price."
• "Wal-Mart always has the best prices."

Cons:

• "No cream cheese or flavored waters of any kind, including Walmart brand."
• "Found most of what I was looking for, but some items were not available or sold out."
• "Very poorly stocked. Most of the soda aisles are empty most of the time, especially Walmart branded products."
• "This particular Walmart seems to be out of a lot of items very frequently."
• "This store is messy and nothing I wanted was on the shelves."
• "Product availability was limited in clothing & automotive departments."
• "Everything is ALWAYS out of stock."