Whole Foods Market Reviews Summary

Parking

Pros:

• "When it raining u can park in the garage!"
• "I like the fact that there is underground parking."
• "This location features a sizable outdoor lot along with a parking garage beneath the store."
• "Nice parking area compared the old one at this location. It's a lot more bearable now to go here."
• "The Whole Foods in Wynnewood is a large store with plenty of parking available, which is always a plus."

Cons:

• "The only downside is the parking lot which is way too small and constantly leads to parking wars with other drivers."
• "Parking underneath was insanely dangerous."
• "Parking can be a nightmare, especially on weekends."
• "Parking availability is dismal."
• "Parking is a nightmare."
• "I couldn't even go in the store because there were no parking spaces."
• "The parking lot here is.... very frustrating."

Staff and Customer Service

Pros:

• "The staff were nice and friendly even to the snobby shoppers lol."
• "I just had an amazing experience with the staff there."
• "The young lady that helped me had the best disposition and was so patient. She made my day!"
• "The staff at this particular location are noteworthy for their friendliness and a genuine willingness to assist customers."
• "One thing that really stood out to me was the friendly and helpful staff."
• "The staff are always friendly and will help out."
• "Everyone is super friendly and knowledgeable!"

Cons:

• "Certain products are overpriced. Overall not bad, but some of the staff need customer service training."
• "The issue I believe with this store, is, the employees are miserable."
• "Please train your employees better. Every single time, I am in the beauty care/vitamin aisle, I am tracked/followed by an employee."
• "Service at prepared foods counter is atrocious. Employees walk right by customers without even acknowledging."
• "A very unpleasant Encounter with Arrogant Staff with so much attitude, Whole Foods at the customer service this afternoon."
• "The managers for the cashiers and bakery made me feel like an annoyance."
• "Recently get treated rudely by employees at this market."

Product Selection and Pricing

Pros:

• "Since I am a borderline vegan, I will only address the things that I purchase and they have a great variety in vegetarian and vegan products..."
• "Amazing location much more spread out than some. I love the produce section literally can find anything you want to get your hands on. And so many Vegan Cheese and Meat options."
• "Whole Foods has the best selection of fresh and organic produce."
• "They carry a lot of organic produce and packaged items."
• "Loved their selection of organic berries which the majority in the container were ripe!"
• "The fishes are fresh, cakes are nice and whole lot selection for milk and cheese."
• "They have really good sushi too."

Cons:

• "The only disappointing thing is their selection of meat is lacking. Red meats section in particular is smaller and way overpriced compared to other places."
• "Some products criminally over priced and check out is horrible."
• "Of course, with the high-end products and groceries (like a $11 eggs or $8 milk), the prices can be quite steep."
• "Prices are still considerably high minus the 'price slash' on poultry some years ago."
• "Prices are very high. Their selection has gone down by a lot since they were purchased by Amazon."
• "The produce selection doesn't seem to be as good as the other stores."
• "Easily the worst Whole Foods that I've been to. They are constantly out of the most basic items and its not uncommon to see big blocks of empty shelf space in every aisle."

Store Layout and Cleanliness

Pros:

• "After the move this Whole Foods is finally tolerable and easier to navigate."
• "Very clean store and exactly what you’d expect from a Whole foods."
• "The store stays clean, stays busy but calm and quiet shopping for the most part."
• "Very clean and nice place to shop, although the price is relatively higher than the average."
• "The store is amazingly clean, fully stocked down every aisle."
• "This store is absolutely fabulous, the staff is friendly, the store isles are spacious."
• "From the moment I walked in, I was struck by how clean and well-organized the store was."

Cons:

• "This is the only Whole Foods I can think of where the floors are routinely strewn with trash."
• "I don't like the layout."
• "The way the store is set-up, makes it very confusing to navigate and find exactly what you need."
• "The aisles seem close and more than two people is crowding."
• "The way that the store was designed is terrible and makes for a convoluted cluster-f* of a shopping experience."
• "Empty shelves, narrow aisles, poor layout for finding what you need."
• "This Whole Foods is so disappointing every time I go."

Checkout Experience

Pros:

• "The self check out was fast."
• "The quick checkout lane is super fast and the others are not too bad either."
• "Checkout is quick. A wonderful place for folks who does want to cook."
• "Note: the express checkout is now exclusively self-checkout."

Cons:

• "Takes longer to check out than collect a cart full of food."
• "Only 3 registers open, customers 9 deep up the aisles at each one, self checkout snaking through the bakery."
• "Used to be able to actually buy something here. Now on a Friday night with a full parking lot they have seriously 4 registers open..."
• "Just another day standing in line for half an hour to check out."
• "It's very overcrowded and the hot bar and vegan selections are not what they used to be."
• "Inside the store is typically crowded with shoppers and Amazon delivery workers that creates an intense and stressful shopping experience."
• "Major staffing problems. Not enough employees to keep the shelves stocked and check out customers efficiently."