"The workers are so friendly and I can always find what I am looking for."
"The employees were friendly and helpful."
"I just want to call out the excellent customer service I received today at the Ardmore TJ's!"
"Excellent staff! They saw I had two young children with me and made sure to go out of their way with helping me bag my items and offering to help me bring everything to the car."
"The staff there are fantastic and I commend them for their professionalism."
"Friendliest staff at this Trader Joe’s location!!!"
"Employees have been really nice, professional, helpful, enthusiastic, and brighten my day."
Cons:
"I had an horrible experience with an Associate. The attitude and vulgar language toward me was totally unacceptable."
"She awkwardly stared at us expecting us to bag our own groceries while everyone else around us had their groceries bagged by their cashiers."
"Good products. Rude staff at the cashier."
"The floor workers aren't very helpful and tend not to ask if you need help as there are way too many people here."
"Cashiers used to be very friendly but are now rude and passive aggressive more often than not."
"Asians alert. This store is VERY unfriendly to Asians."
"The staff are as miserable as the clientele are rude."
Store Layout and Cleanliness
Pros:
"The actual store is spacious and the improved layout certainly helps with foot traffic in the aisles which used to be a major problem."
"The store is always clean and the associates are helpful if you cannot find something."
"The store is spacious and organized."
"Always clean and well stocked."
"Friendly staff, clean, good layout and selection."
"Love the layout of this store too."
"Always happy to shop here. Lines aren’t bad, stock cycles quickly and the staff are super helpful."
Cons:
"Management just seems to have the very annoying habit of reorganizing the shelves every few months."
"I just wish it were bigger - always super crowded and hard to maneuver around the aisles."
"The one drawback are the tight shopping quarters."
"Pretty small and very busy. As far as trader Joe's go this is a pretty small one."
"This store has been MIS-MANAGED for the last 8 years or so."
"The fruits and vegetables are excellent, the meat selection is good."
"The produce selection can be tough sometimes because it's so small."
Product Selection and Quality
Pros:
"Great products, private labels with a sense of Good For You foods, some clean labels (or in this direction). Affordable prices."
"The store has lots of organic food nice people working there pleasant atmosphere."
"Wide selection of items."
"The food is excellent & the prices are fair too!"
"Great selection, fair prices and lovely flowers."
"Healthy food options and fresh produce."
"They have the best unique frozen foods & snacks."
Cons:
"Their produce molds too quickly, as well."
"Disappointed in their produce. Twice got home and the tomatoes had mold and the strawberries had mold."
"One of our staple food items has been out of stock since early January with production issues."
"However my neighbors and roommates have been noticing that some food is not up to par since pre-pandemic."
"The problem is that their selection is such that I usually cannot find the sorts of things that I use most often."
"I really love This Trader Joe's but I recently purchased a box of 'Fancy Medjool Dates' which turned out to be just a box of regular dates."
"Great selection of products. Only downside is plenty of times products have been recalled."
Parking and Accessibility
Pros:
"Parking is pretty good as far as TJ's parking goes, and the selection is good too for a medium sized grocery store."
"Parking is not too difficult."
"The parking lot is large enough that you never have to wait long to park."
"Free overflow parking can be found in the parking garage."
"Like all Trader Joe's, the parking lot is rough, but there is a parking garage across the street few seem to use."
"They are in the process of building a massive parking garage across the street."
"Parking is available, though lot is sometimes crowded."
Cons:
"The only reason I’m docking a star is because the parking lot is always crowded and it can be difficult to find a spot."
"It's busy busy and the parking is less than stellar."
"Horrible parking! They're FULLY aware that people WHO DON'T SHOP THERE leave their cars there FOR HOURS but refuse to address the issue."
"Parking is ALWAYS PACKED even on a Monday."
"Parking lot is a madhouse. And the shopping center in which the store is located is inconvenient to get to."
"This location, however, has somewhat difficult parking during high traffic times and you have many people waiting for spots."
"The parking lot is small and poorly designed so it's always full."
Overall Experience
Pros:
"So happy to have a Trader Joe’s shop nearby."
"I love Trader Joe’s and this one is slightly bigger than the ones located in center city."
"So well run. They really care about their customers and employees."
"TJ's is the best."
"Trader Joe's is one of the best supermarkets in Pennsylvania."
"Friendly staff; interesting, delicious and healthy foods; reasonable prices - that is Trader Joe's."
"Love Trader Joe's, no complaints."
Cons:
"If you need traditional items (baking supplies, cleaning products, pet food, storage bags/containers) you need to go to Acme or Giant, real supermarkets."
"They are constantly running out of things and parking there even with a new lot is tight during the dinner hour and on Sundays."
"Trader Joe's used to be the happiest place on earth - at least on the west coast. This location is far from that."
"First time at this location, was very excited to come as we love Trader Joe’s, however ended up leaving VERY disappointed."
"This Trader Joe’s gets really busy and the lines are often long on the weekends."
"I find this store PAINFUL to go to, in comparison. It is SUBSTANDARD for a Trader Joe's."
"Out of all the Trader Joe's in Philadelphia and the surrounding suburbs, I like this one the least."