Meadowlands Veterinary Hospital Reviews Summary

Category: Veterinarian

Address: 139 NJ-17, Hackensack, NJ 07601, USA

Phone: +12016462008

Rating: 4.4
based on 154 reviews.

Cleanliness

Pros:

  • "The office is so vibrant, friendly, and best of all CLEAN."
  • "The office is very clean and offers free coffee."
  • "The office is VERY clean, I am very impressed."
  • "The facility was very clean, and all of the staff we met were incredibly friendly as well."
  • "This hospital is so clean and the interior is colorful and welcoming."

Cons:

  • "This place is not sanitized or clean at all I saw previous dog hair on the place where you put your dog."

Staff and Veterinarians

Pros:

  • "Love Doctor Silver, met her at my previous vet office."
  • "The receptionists are always polite and helpful when I call."
  • "Amazing staff, warming welcoming office."
  • "The receptionists who called to check in on him and myself were exceptional!"
  • "I can’t thank enough the front office staff for always being amazing. The customer service is on point!"
  • "Dr. Silver was wonderful with him and extremely proactive and explained his plan of care to the T for us."
  • "Vet was very professional took her time to explain to me all my concerns and questions."

Cons:

  • "Phone etiquette, no option to speak to/get a call back from Dr.Marteney, and at times not even being given sound advice for what I need to do to help my pup is just not the kind of care I would expect."
  • "Just received an unexpected phone call from this vet - a girl who did not identify herself."
  • "I do not recommend this animal clinic at all, the supposed veterinarian has no vocation."
  • "Not only does Meadowlands Vet. steal your money, they do so at the expense of your pet's life."
  • "Horrible. Took my cat who was vomiting every day... Run away from this place!"
  • "The vet was condescending."
  • "They must've paid someone to post these other reviews b/c I never was treated so coldly and with such disregard."

Pricing and Services

Pros:

  • "The prices for exams and testing and just the office visit aren’t crazy expensive compared to some other places."
  • "Also, very reasonably priced services (i was pleasantly surprised)."
  • "Parking is very convenient as well as scheduling and hours. They work with you and have many payment options."
  • "Their pricing is reasonable and give quality care."
  • "Meadowlands Veterinary Hospital has special packages for dogs and cats (wellness plans) and all of their prices are extremely reasonable!"

Cons:

  • "First, they advertise 50% first exam for new clients, but when we got there they said that’s only for cats and dogs."
  • "That's false advertisement if you don't have that on your Groupon policy or when someone calls."
  • "did nothing for my dog ​​and charged me dearly I do not recommend it at all."
  • "They should have tell me while i was making appointment we are going to charge you this this. Not like a last minute surprises it wasn’t professional obviously kinda cheating people."
  • "They even had the audacity to say they didn't give him the shot because it's $40."

Communication and Follow-up

Pros:

  • "They also provided a follow up call to see how my cat was doing, which was appreciated."
  • "The staff were amazing!& Even give me a call back to check on my pet and affordable."
  • "The email follow up by the doctor was also great and informative with next steps and suggestions."
  • "They called to follow up and check in on how Greyson was doing 2 days later which I found sweet!"
  • "99.9% of the time I don’t have to call and find out results as I’m usually emailed or called within a few days with the results of any testing that was done."

Cons:

  • "They don’t disclose that vet is not available everyday on weekdays for prescriptions needed or to answer questions and is not even responsive via email."
  • "When you call they put out on hold for 40 minutes."
  • "The admins at the vet don’t keep records either and will ask what the call is in regards to every single time you call, which is why there’s a long wait at the vet itself because the admins are just on the phones all the time."
  • "They refused to take an appointment for 4 days straight."
  • "I had to call them a few weeks afterward to get any news...you guys need to really work on your communication skills."

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