"The staff was very friendly even congratulating us on adoption."
"Everyone at this practice is courteous, caring and thoughtful not just with my furbabies but with me as well."
"The office staff here are good. The vet techs are caring and amazing, truly great people."
"Great customer service and caring staff."
"The entire team at Bound Brook Vet Clinic is fantastic."
Cons:
"Not happy! the staff upfront are professional and polite, but the unknowable customer should be aware, this clinic charges for unnecessary blood tests, and does not diagnosis properly."
"The vet was good, but their support staff is lacking."
"No doctor bothered to talk to me."
"The “best quality care” that they continue to preach in their reviews does not exist. Not only are the negligent of their patients but their prices do not reflect their care."
"The service has declined considerably."
"Poor service was received from this place."
"Most of the times, I could not talk to doctor or anyone else, as they are always seems to be on the rush and trying to cut the call."
Cleanliness
Pros:
"The waiting area had a cozy atmosphere and quite clean."
"The practice is quite busy whenever I am there, but the waiting room & exam rooms are always clean."
"Offices, waiting area and examination rooms are clean and odor-free."
Cons:
"Also to mention the cleanliness here is very LOW."
Cost and Pricing
Pros:
"They have a well priced protection plan and a pharmacy for animals."
"Prices more than fair."
"Prices are very reasonable as well."
Cons:
"But I found that they are overpriced for regular checkups, inflated prescription costs."
"Bound Brook Vet’s exorbitant prices."
"The vets only care about $$$."
"They changed him $600 dollars for tests that were not related to the problem."
"We pay hundreds each year for just routine services for a healthy pet with no issues."
Professionalism and Expertise
Pros:
"Dr. Randall is wonderful. Bound Brook Veterinary Clinic has been great with all the pets I have brought there."
"Dr. Roseline Cuevas is exceptional. She goes above and beyond."
"Dr. Amato was very professional and really took an interest in what she was doing."
"Dr. Dave and his staff are wonderful!!! They really care for each animal that comes in to see them."
"Dr. Dave & Dr. Cuevas are very patient & compassionate vets."
Cons:
"Beyond a routine vaccine, I WOULD NEVER recommend coming here! Inept vets. Poor care. Misdiagnosed."
"This vet is the worst. My mom and I have been having issues with them for years now. They are money hungry and don’t care for the well being of your animals."
"By far this is the worst Vet I have ever been to."
"I wish I could give 0 stars because they were truly incompetent."