Address: 10 Tierney Rd, Lake Hopatcong, NJ 07849, USA
Phone: +19736015866
Rating: 5.0
based on 154 reviews.
Staff Professionalism and Care
Pros:
"Dr. Blackman is very professional and he explains procedures and diagnoses in an easy to understand manner."
"Dr. Caitlin was very caring and knowledgeable."
"Dr. Verhalen is so kind and gentle, as well as every tech we’ve encountered."
"The vet and vet tech were so kind and thorough and answered all questions I asked."
"Dr. Blackman was incredibly kind and patient with both my furry friends."
"Dr. Verhalen has been absolutely amazing with helping our dogs especially our eldest that has some health issues."
"Dr. Blackman treated my puppy with such love and gave us great advice and tips on keeping my puppy happy and healthy!!"
Cons:
"Front desk 2 racist women calling an American citizen -‘why did you came here’."
Cleanliness of Facility
Pros:
"Large, clean facility with a very nice staff."
"The facility was so clean."
"The facility is spacious and clean."
"The office is very clean, modern and spacious."
"extremely clean facility!"
"The facility I went to was beautiful. Very modern & clean."
"The building is beautiful and clean."
Customer Experience
Pros:
"Everyone was happy and friendly, and never once seemed even the slightest bit annoyed that my 150 lb dog was slobbering and shedding on everyone and everything!"
"They earned his trust and look the exam slow so he was relaxed."
"They were kind, understanding and did their best to make me and my cat comfortable."
"Everyone here loves their jobs and it shows."
"They are SO accommodating, explain everything, answer all questions and are always up front about prices."
"The staff is amazing! Everyone is so caring, patient & knowledgeable."
"The staff were extremely welcoming and professional."
Cons:
"Charged me 489 dollars before the treatment before even telling me how much is going to be the dental cleaning for my cat."