ShopRite of Laurel Hill Reviews Summary

Customer Service

Pros:

• "The Customer Service is really good here. Especially at the deli and the seafood department."
• "Great group of people and been shopping there for 5 years."
• "Excellent Customer Service and Great stocked items."
• "The staff is always courteous and helpful."
• "Finally, each of the staff is there to help with any questions we may have."
• "Very nice folks here!"
• "The employees are exceptionally nice and everyone is very busy keeping the Shelves full and the customers happy."

Cons:

• "Racist and discriminatory Shoprite, especially at the deli, there were more than 4 staff behind the counter... Almost all staff ignoring me."
• "This shop rite is very prejudiced. It sickens me how they treat their African American employees."
• "Customer service is not present. Seems to pass customers to others and it keeps going with no answer."
• "Poor customer service. Rude staff."
• "You speak with management about certain things and it goes in on ear and out of the other."
• "I tried to ask a manager twice for assistance and he walked away from me twice saying I'll get back to you but never did."
• "Some of the workers have become very nasty, unprofessional and outright rude."

Store Layout and Stock

Pros:

• "Pretty much everything is in stock, even if its a sale item. The store is big, clean and good customer service."
• "The store is well organized and well stocked with everything including sale items."
• "The meat always looks more appealing, and the produce area has a wide variety of fruits and vegetables."
• "Produce stocked well, hot foods and deli area, great Variety of items."
• "The produce section is beautiful, as well as a larger bakery, and florist section."
• "This location always has a good selection. The produce is always fresh."
• "The store was well-stocked, clean, and nicely organized."

Cons:

• "The prices have gone up so much it’s hard to buy everything I need/want."
• "Most of what I usually buy, they no longer stock and what they do still carry is near impossible to find since they changed the layout of the store."
• "The shelves and fridge cases were barren. Poorly stocked store."
• "Their grocery aisle signs and store layout are so disorganized."
• "This store is laid out in a really strange way."
• "The bakery selection is very limited, as is selection overall due to space limitations."
• "Never have what is advertised on sale."

Price and Value

Pros:

• "Good deals and good quality store brand items at extremely good prices."
• "The price plus card really comes in handy."
• "They also have discounts for frequent childcare products like formula and diapers."
• "Great prices though and a helpful staff."
• "I find the prices much better than the other national chains in the area."
• "My fiancé has been shopping here for a little while now & the groceries that he gets is really abundant & the savings are really awesome."
• "One of my fav stores they have good prices on their groceries and other products."