"Everyone was so professional. They are very patient and thorough with their work to achieve great results."
"Very professional. Jimmy worked on my hair."
"The stylist was really professional and knows what he is doing."
"Jimmy took pride in his work."
"I had a haircut with Jimmy, and he was very professional and did a great job!"
"Jimmy did the perm and did my hair in a very professional way."
"The staff were not only skilled but also incredibly attentive, ensuring every detail exceeded my expectations."
Cons:
"Capable, dedicated but not professional."
"They are skillful hairdressers but does NOT follow instructions."
"Hairstylist did not follow my instructions or the picture I showed him."
"He lectured and bullied me into tipping way more than what they deserved."
"The most cruel part was the other man who was closing the shop at 7 pm, on us pointing to the shabby haircut, responding with a smirk that he was not the owner."
"I haven't met a jerk for a long time and today I had the pleasure to meet one at this hair salon, and he is the owner of this place-people call him Ming."
"He didn't know how to do that and then to add more layers he use a thinning shear scissors."
Customer Service
Pros:
"The staff is friendly and quick to help."
"This place was very welcoming."
"The employees there are super friendly."
"The reception made me feel comfortable and assured me that they will take care of me."
"Everyone was friendly."
"Everyone cares of the customer though whether it's their client or not."
"The staff is talented. But above all, the staff is kind."
Cons:
"They did a horrible job and charged arm and leg for that."
"Jimmy, who was taking payment at the time, immediately turned hostile when my tip wasn't up to his expectations."
"After this experience I do not want to go there again."
"The most cruel part was the other man who was closing the shop at 7 pm, on us pointing to the shabby haircut, responding with a smirk that he was not the owner."
"This place does not care about customers' time and experience and only wants to make money."
"I feel Embarrassed because they left me without hair on my forehead and burned on top of it."
"I haven't met a jerk for a long time and today I had the pleasure to meet one at this hair salon, and he is the owner of this place-people call him Ming."
Quality of Service
Pros:
"Jo is excellent! Cut my pixie exactly how I wanted."
"Jimmy was great and understood what I wanted from the pic I showed him."
"Jimmy did my hair, I had showed him a picture and now I finally have my V back so I’m happy."
"The hair treatment was everything!! My hair is so soft it hasn’t been like this since before I started dyeing it."
"The massage during the hair wash was incredible."
"Got Japanese Straightening at New Hair Culture and they did a wonderful job."
"Jimmy has magical hands!!!!"
Cons:
"Within a few days, her hair color is changed from light blue to gray."
"The layers that I got were so sloppy."
"I asked to get ASH BROWN highlights a year ago. However, they felt it was right to BLEACH my hair over FIVE TIMES."
"They’re also severely overbooked."
"It took 1.5 hours in reality, as they failed to lower the steamer so that it covered my entire hair."
"I have Caucasian hair And it is burned beyond repair."
"We were horrified to see that they had cut her hair too short and completely changed her natural wavy hair to a straight looking puffy hair cut."