Scruples Hair Salon NJ Reviews Summary

Service Quality

Pros:

• "Rosa went the extra mile and gave me a few tips on my hair style and even curled some of my hair."
• "I could not be happier with the result and how much time, effort, and care Rosa put into the service."
• "The service is personalized, professional, competitively priced, give this salon a chance."
• "Rosa at the salon did my hair, knowledgeable, personable, and uses quality products."
• "Vincent executed exactly what I wanted and after my 2nd appt. for a full head of highlights; I am a 1000% satisfied customer."
• "Brianna did an amazing job on my color and making sure it was perfect!"
• "Vin took really great care of me. He listened to what went wrong with the last cut and gave me exactly what I was asking for."

Cons:

• "I used to love this place for highlights and haircuts but this last time I paid 200 for hair highlights and they totally ruined my hair."
• "She colored my hair without even consulting my opinion and it came out to be horrible."
• "Last week Ashley left my hair ORANGE."
• "horrible haircut just super horrible. they give 15 percent off for good reviews. all reviews are skewed."
• "Both Ashley and Rosa tried to convince me that my hair looked good, clearly lying to try to cover up their mistakes."
• "The girl did my hair twice... and kept forcing me to buy this product and that product."
• "I never received any followup service for that."

Customer Experience

Pros:

• "This salon has a cozy welcoming atmosphere."
• "everyone who works there are extremely nice."
• "The entire staff is soo friendly and go out of their way to make you feel at home."
• "It's so rare to find someone who cares and loves what they do so much that they will not quit until it's perfect."
• "It’s a very pleasant, warm, stress-free experience where I can be particular about what I want, and get it done easily."
• "The staff if very comforting and welcoming!"
• "Everyone that works there is super nice and I always look forward to going."

Cons:

• "I felt I should never go to Saloon once again after hair cut."
• "This place is very expensive here as compared to other salons in the area."
• "I have called numerous times and she always says I will call you back and never does."
• "They completely took my half of my hair grown up more than 6 months."
• "Needless to say, I hate my hair and wished I had never gone to that salon."
• "I am giving 2 star to this business due to very unsatisfactory followup service."

Value for Money

Pros:

• "Rosa's personalized and reasonably-priced service."
• "Not only that, the prices were beyond reasonable."
• "Great prices and fantastic customer service."
• "The prices are very reasonable for all the work they put in and the results you get."
• "Prices are reasonable."

Cons:

• "This place is very expensive here as compared to other salons in the area."
• "Big Mistake! I asked the woman to give me a blonde color which was a bit LIGHTER then I had which I figured was a no big deal since they are professionals."
• "After telling her she bleached by hair again (charged me extra for it) and it did not change at all."