Moxie Salon and Beauty Bar - Clifton Reviews Summary

Customer Service

Pros:

• "The manager also continuously checked on me throughout my appointment."
• "The customer service was fantastic!"
• "The staff and managers were super nice and beyond accommodating!"
• "Alyssa at the front was very welcoming and on top of everything."
• "Everyone works together and you feel that throughout your visit."
• "From the moment I walked into Moxie the receptionist greeted me with a smile and everyone was super friendly."
• "Everyone was friendly and professional."

Cons:

• "And I overheard the receptionist ask someone 'does she know how much this is going to cost'."
• "Don't honor appointments. I made an appointment, called and confirmed the morning of the appointment. When I showed up, they said they don't have anyone to take me."
• "This salon used a $39 gift certificate as a scam to get me to come in and switched the price on me the moment I got there."
• "Due to the lack of professionalism from the owner I will never return."
• "The manager of the store was very rude especially after asking him about my extensions not matching my natural hair and his sloppy cut."
• "CUSTOMERS BEWARE!!!! THE OWNER YAX IS EXTREMELY RUDE, CONDESCENDING AND EVEN PATRONIZING."
• "I guess the shop manager had no idea what the Groupon was and holds it up to the light as if checking a $100 bill and goes 'what is thaaaaaat' as if I was trying to pay with monopoly money."

Salon Experience

Pros:

• "I found my happy place👍 the best staff salon and of course owners!"
• "The salon is spacious, clean and vibrant."
• "Really impressed with their understanding of color and consultative approach."
• "The salon itself had a chic and stylish ambiance that added to the overall positive experience."
• "The place also looks very modern."
• "The place is new, clean, and very open which I really liked."
• "This location is amazing! From the moment you walk in you will feel the ENERGY!"

Cons:

• "I had a bad experience at Moxie in Clifton."
• "First off, my stylist didn't start working on my hair until 30-45 minutes after my original appointment time which was at 3:30PM."
• "Service for the first balayage took 4 hours, then spent 3 more trying to correct."
• "He literally cut off 2/3 of my hair."
• "People either don't show up or are two hours late like the person who did the makeup."
• "This was the most horrific experience I had ever endured. Completely unprofessional, did not know what they were doing."
• "I'm not sure what's happening at the salon, but there's a shift in energy."

Styling and Results

Pros:

• "The best blonde highlights I ever had & such a great haircut - my hair is full of volume & so healthy!"
• "I just had my kids' haircuts done by Brianna. She was so calm and patient with them and gave us exactly what we asked for!"
• "Ozy did a fantastic job (5 stars for her) on my daughters hair… this was her first experience with hair color and it was wonderful."
• "Taylor revived my hair and made it look stunning!!"
• "Yax’s incredible technique and expertise in haircutting left me amazed!"
• "My hair looked absolutely beautiful."
• "Selena highlighted my hair and was very meticulous with her work came out great!"