V&C Image Hair Salon Reviews Summary

Stylist Performance

Pros:

• "Chona makes me look younger, up to date, and I love her work."
• "Shelly has been cutting my hair for 3 years now and it always looks great."
• "Anthony is an excellent hair stylist. I’ve been getting my bob cut hairstyle from him for last 10 years."
• "Roberto was my stylist and I loved the result!"
• "Jesse Mendoza was my Hair stylist and she did exactly 💯 what I wanted with a few references of pics of how I wanted it cut and she did amazing 👏 definitely recommend her!"
• "Erwin is the best guy for men’s haircut."
• "Chona is amazing. She perfected an awesome color for my hair."

Cons:

• "The stylist, Jess, was quite indifferent to my suggestions."
• "She did not understand English and was very rude and aggressive with my hair."
• "The stylist had extreme difficulty communicating and the end result was nothing like what I had requested."
• "She cut my right sideburn so thin I’m watching the hair grow back on half of it."
• "They refused to cut my 9yo sons hair."
• "Consistently got very bad cut."
• "She messed up my hair, cut it too short and messed up my bangs completely."

Customer Service

Pros:

• "The atmosphere was welcoming, the staff was friendly and skilled."
• "The salon is clean and big enough so it was easy to social distance."
• "Quality salon/barbershop that respects your time and is customer experience focused."
• "All the staffs are so professional, attentive, friendly and kind."
• "The staff's professionalism and attention to detail were evident throughout my entire visit."
• "I am very pleased to how attentive the staff was with me upon my arrival."
• "Everyone is friendly and the environment is clean and calm."

Cons:

• "Management here is HORRIBLE."
• "The women at the main desk was not professional while taking the appointment."
• "The management also wasn’t much help with this issue. They were arrogant and did not accept the quality of their products was bad."
• "Very bad experience with the stylist."
• "The front desk guy orders me to wait outside."
• "Horrible service. Horrible ambiance."
• "The guy on the entrance was rude."

Pricing and Business Practices

Pros:

• "I'm not from the area but tried this place because it was the cheapest around ($25) and I was pleasantly surprised!"
• "Their prices are great and they always give me a great haircut."
• "The price is decided AFTER the haircut, so if you don’t like that uncertainty — this might not be the place. My haircuts have cost between $50-$60, excluding tip. That’s still an amazing deal for a woman’s haircut!"
• "Best value for money. You are spending about the same as budget places like Great Clips/Sports Clips, but the quality is the same as a premium haircut place."
• "A good hair cut doesn’t have to cost a lot of money."
• "Where they do wonderful work, they are on time, and prices are moderate."
• "This salon always accommodates me-- most times I don't have an appointment and am able to walk in."

Cons:

• "I was also tricked into paying for twice as much as I should have."
• "The color prices are insane and starts at $125 for a single process."
• "I have a ton of breakage in a matter of hours and charged way too much for the quality of service I received."
• "This salon is very expensive. A simple women’s hair cut could cost you up to $100 and more depending on your hair length."
• "$45 dollars for a wash and dry?!!!!! And wanted to charge me extra $5 for extra long hair."
• "They also overcharged."
• "This review has nothing to do with the quality of work done by the stylists. They do a great job. This is about pricing and business practices."