Hairitage Hair Lounge Reviews Summary

Stylist Expertise and Results

Pros:

• "She transitioned my hair from dull brassy and very stringy highlights to a dream blonde!"
• "Dixi did my hair and she was absolutely amazing."
• "Lexxi gave me a wonderful balayage, haircut and blowout!"
• "Quamiah did an amazing job with informing me on how to treat my curls."
• "Very professional, talented, skilled as well as excellent at listening and finding the best results for your face, coring and lifestyle."
• "Jessa does an amazing job every time."
• "The girls that work there are incredible. Their talent is beyond words. They’re genuine souls and truly love what they do."

Cons:

• "I was very disappointed with the starting point. It says to post pictures online for the consultation and I did all what they asked for, expecting a call within 24 hours, 2 days passed, no calls."
• "It looked okay at first. But after looking at it better and feeling it I saw that there were some parts that still were not straight."
• "The dye job itself was average but needed a few corrections."
• "She gave me highlights that are dull and dark. You can’t even tell that I got highlights done."
• "Mine looks more like rusty hair which made me looked older. I might buy a hair color spray to cover it up coz i don feel like the color she put fits my face and skin tone."
• "The color turned out darker than I wanted, but unfortunately the assistant applied it unevenly down the center of my head."
• "THIS PLACE RUINED MY DAUGHTERS BEAUTIFUL CURLY HAIR!"

Salon Atmosphere and Decor

Pros:

• "This place seems very clean and follows the drapping regulation that this pandemic normalize, you’re pretty safe."
• "Jessa runs an amazing salon that always has a clean, friendly and welcoming environment."
• "The salon is beautifully decorated and stylish."
• "Her salon has a lot of character and she and her staff are kind and attentive."
• "The salon had a very lively and cozy ambience which we really liked."
• "The place is staffed with quality artists and they can do anything!"
• "The salon is very clean and has a great atmosphere."

Cons:

• "Only thing is they only take credit or cash."
• "Make sure you bring cash though, since it’s the preferred method of payment and so that you can avoid the credit card or ATM processing fee."
• "When I went to pay it was overpriced. They charged me $95 plus a $3 processing fee for a really bad hairstyle."
• "This place is extremely overpriced for the work they do, you are better off going somewhere cheaper and better work."
• "Salon is deleting or flagging negative reviews."
• "They also don’t know that many times when bleaching dark hair it turns orange and they did nothing to fix it."
• "The hair cut was fine. But the blowout was awful. My daughter can out with a big puffy head."

Customer Service and Experience

Pros:

• "There’s refreshments at the waiting area, great music always playing and everyone is so friendly and helpful."
• "The vibe is great and everyone is so friendly."
• "Everyone was friendly and happy."
• "All the staff was very friendly and accommodating."
• "The environment is fun and makes your time there go by so quickly!"
• "Everyone at the salon is so welcoming, especially gio LOL."
• "Everyone here is so kind and helpful."

Cons:

• "She quickly said no and turned around."
• "Very disappointed, so I learned a lesson, and my suggestion for you is to be sure to not miss your appointment… or search for a place a little bit more understanding…."
• "They sent me a rude lengthy message acting like they did a huge favor on me by accommodating me and that they can’t be giving out free services etc."
• "Was it 'not that type of salon' because of the type of hair my daughter has, which btw is thick, curly and beautiful."
• "I really debated going back but why would I go back to a place where they messed up my hair in the first place."
• "I was met with extremely rude questions and more defensive behavior."
• "I was met with extremely defensive, accusatory and unprofessional behavior."