PriorityVet - Pet Urgent Care of Toms River , NJ Reviews Summary

Staff and Service

Pros:

• "We were seen right away and the staff were so kind and caring."
• "Being a breeder of persians for 15years, it is nice to know that there is always a vet available after normal business hours during the week and weekends!!!"
• "The doctor and staff were caring, professional and kept me in touch."
• "Dr. Michael and his wonderful staff are incredible people!"
• "Dr Cudia and staff are extremely professional and passionate about what they do."
• "From the minute we walked through the door we were treated compassionately and professionally."
• "The staff was caring and engaged from the start."

Cons:

• "It was awful we sat in the parking lot for two hours she took my cat in for 10 minutes couldn't get him out of the cage so she didn't bother to look at his head."
• "You are money hungry, its obvious the surgery was not necessary."
• "3 different people came into the room explaining Absolutely nothing but money."
• "Terrible customer service, and very unprofessional and rude."
• "Very unprofessional for an animal hospital."
• "The vet tech was the only reason I didn’t give 5 stars. She was not a “people person” and was pulling the dogs front legs on the scale when we were there for his elbow injury."
• "Would not recommend. Most of the staff were very friendly but they are incredibly slow."

Facilities and Cleanliness

Pros:

• "The facility was super clean and well equipped, service was super quick, no wait time and they tested and treated our little boy."
• "The facilities were nice, and clean."
• "Everyone was so kind and quick acting."
• "They were absolutely AMAZING! They were so nice and calming in such a scary situation."
• "Everyone was very friendly and compassionate and helpful."
• "The entire team were friendly and professional."
• "There is plenty of parking, easy access."

Cons:

• "During the pandemic restrictions it is necessary to sit in your car in the parking lot, sometimes for a long period of time."
• "Unfortunately the power went out before we could continue her diagnostics and we had to go elsewhere."
• "Terrible atmosphere. Rude front desk ladies."
• "These people were more concerned with asking if I have been out of state in the past 14 days."
• "Don’t post hours that aren’t true please!"
• "25 minutes go by now I'm annoyed I walk out no one there."
• "It was awful we sat in the parking lot for two hours she took my cat in for 10 minutes couldn't get him out of the cage so she didn't bother to look at his head he has a lump on his head he charged us $179 for 10 minutes."

Cost and Pricing

Pros:

• "Price is extremely reasonable and fair for a regular vet visit, much less emergency care."
• "I took my cat here he was so sick they did take him in right away the team there was great told me all whats going on in less then an hour."
• "The entire staff was excellent and I highly recommend this place to anyone seeking vet help."
• "Their prices are much more reasonable than I expected for an urgent care vet."
• "The cost was very reasonable for an emergency vet."
• "A big surprise was the cost. It was less or very comparable to my regular vet."
• "The cost for their service is very reasonable, the vet talks to you after the initial assessment to discuss treatment options."

Cons:

• "Might be a little expensive (it's an emergency vet after all)."
• "They prescribed Amoxicillin and tried to charge me $151.00!!!"
• "Some other person came back with a $1,000.00 estimate. Paid 169.00 visit charge and walked out."
• "They charged us over $200 and did absolutely nothing for our pet."
• "They are beyond overpriced. They quoted us $1375.00!!!"
• "They immediately wanted to do surgery on him cuz they said he needed surgery and he had to be stitched up. I asked how much almost $1,700 they want to charge me."
• "Can you just clean it up and bandage it and I'll take them home want to charge me 650 dollars just for that."