ScrubHaven Reviews Summary

Customer Service

Pros:

• "The owner is so kind and made sure I found exactly what I needed."
• "I would highly recommend them! A+ for customer service!"
• "The staff was knowledgeable and helpful, suggesting styles that might suit me and bringing me different sizes to try on."
• "The woman who assisted me and made sure I was taken care of was great and made my shopping experience that much better."
• "I was checked out by an employee named Colleen who was absolutely amazing."
• "The lady at the register helped me a bunch and helped me find exactly what I needed!"
• "The staff was very courteous and helpful."

Cons:

• "They only exchange. They are not clear with these instructions and there are no signs indicating final Sale on everything."
• "Just make sure you try items on before purchasing since there are no returns only exchanges."
• "The only uncomfortable thing about my shopping experience was the dressing room. It was literally a box with no ventilation and it got very hot in those dressing rooms trying on scrubs."
• "While I was able to find exactly what I was looking for, I felt like the associates there were treating me like I was going to steal the item I was obviously going to purchase."
• "I was the only person in the store with 2 female employees who chatted themselves up and when I was ready to purchase at check out and I got the most very generic sales pitch."

Selection and Variety

Pros:

• "The store had an amazing selection, and was beautifully maintained."
• "They have everything you need. All coolers, different sizes and different styles."
• "Large variety of scrubs, all colors and sizes. Everything needed for the workplace."
• "They have every scrub brand/type you could want."
• "I love this store!! It had a HUGE selection with plenty of sizes, a wide range of colors, and many brands to choose from."
• "It had the largest selection of scrubs out of every place I've been to."
• "They have a very wide selection of styles and even a rewards system."

Cons:

• "The only negative that I can think of is that the men's section isn't very large but it's enough to meet your needs."
• "Small place."
• "I shopped at 3pm & the bottoms I purchased did not come with matches in my size."
• "The discount rack options didn’t have a matching sets, so you’ll often be left to buy a shirt/bottom at differing price points."
• "Selection for the local hospital system was slim."
• "Would like to see more brands represented, but understand why this may not be advantageous."
• "Only problem was some of the clothes were put up to high and I could barely reach them. I'm 5 '1."

Store Environment

Pros:

• "Everything was beautifully laid out and put together nicely as well."
• "There was a little play area in the back of the store that kept my crazy energetic 2 year old occupied with his daddy."
• "The store was so clean and modern."
• "It was very clean inside and well organized."
• "The atmosphere was immaculate."
• "First of all the place was clean and bright from top to bottom!"
• "Near the dressing rooms they have a play corner that my daughter LOVED!"

Cons:

• "However I do wish the items weren’t so costly."
• "Prices were outrageous, they wanted $25 per shirt just for embroidery!"
• "Uniforms are pricey. I needed scrubs for my daughter for her high school cosmetology class. We were in a crunch and needed them the next day. Otherwise, we would’ve explored other less expensive options."
• "This store is a tad bit more expensive than other locations."