HIROKI Reviews Summary

Food Quality

Pros:

• "Excellent quality of fish."
• "The fish is super tender and the chefs do a great job with perfect amount of rice and wasabi in each bite."
• "The Akami, Otoro and Uni Gyu were great."
• "The food was extremely delicious."
• "Each bite of food was absolutely perfect and every slice of fish was sublime."
• "The fish was very fresh and dishes unique. Fatty Tuna was outstanding."
• "Every dish we were served was delicious and well presented."

Cons:

• "The food was bland and flavorless."
• "Some of the food was outright flavorless."
• "The lean tuna had a fishy smell."
• "Some of the fishes seemed like they were taken from scrap."
• "The appetizers do not have any flavor."
• "Many of the pieces were flavorless and to me that's a big sign that it's not fresh or good quality."
• "The food was monotonous and underwhelming."

Service

Pros:

• "The servers make you feel catered to."
• "Any questions we had about the the descriptions were met with understanding."
• "The staff is exceptional, only exceeded by the nuances and skill of the chef & his colleagues."
• "They really went above and beyond to make our anniversary night extra special."
• "The service is top notch with incredibly knowledgeable and friendly staff."
• "The staff was very attentive to all of our needs."
• "The staff is amazing as well."

Cons:

• "The staff was cold, the food was lifeless."
• "We felt a bit stalked as they stood waiting in the dark corners and hallway."
• "Clumsy servers who can't tell you what they're serving, borderline rude snootiness from the hostess."
• "The staff were stand-offish."
• "No eye contact. No intro to fish. No greeting. No signs of hospitality."
• "The staff knew very little about the ingredients."
• "They also weren't knowledgeable about the food when we asked them questions."

Ambiance

Pros:

• "Awesome environment (built by my friend Ben Workerman!) and friendly/ informative service."
• "The restaurant employs a traditional, intimate design with music that relaxes the discipline associated with sushi preparation and decor that gives a nod to the building's history."
• "The interior was rustic, the ambiance was perfect."
• "A classic sushi restaurant with a relaxing atmosphere."
• "It's a small restaurant, but cozy and warm."
• "The atmosphere is nice."
• "Ambiance chic."

Cons:

• "It's also way brighter than on the website pics."
• "You sit very close to your neighbor (even by pre-COVID standards), impossible to have a discrete or intimate conversation."
• "There wasn't much ambiance which I consider part of what you're paying for with an expensive restaurant."
• "The atmosphere was a bit intimidating when we first walked in."
• "They quietly play music so low you cant hear it, lighting is scarce, and you speak in a hushed whisper (think - a library)."
• "The tables are packed in too tight, you'll be part of your neighbors' conversation whether or not you want to."
• "Instead of an intimate dining experience you feel as if you're being constantly surveilled."

Value

Pros:

• "Wow what an experience. Omakase on crack! In a good way."
• "Do yourself a favor and go here. I’ve been to several michelin star Omakase and this is my favorite."
• "One of the greatest meals I've had in Philly, and ever."
• "This freaking restaurant was ridiculously delicious."
• "Worth every penny and then some."
• "Yes, omakase is quite expensive but completely worth it."
• "A bit pricey, but worth it!"

Cons:

• "The price tag honestly felt more like highway robbery than any semblance of a high end dining experience."
• "Don’t waste your money!"
• "We saw the bill and tried to contact the restaurant. And no response whatsoever."
• "It's okay... But for the price Royal Sushi in PHL is so much better."
• "Very costly for the experience. Just go to Morimoto instead."
• "For the price point it was not worth it at all."
• "NOT WORTH 550$$."