Shahnawaz Palace Reviews Summary

Food Variety and Quality

Pros:

• "So much variety to choose from and yet the taste of each and everything does not disappoint."
• "Buffet has a lot of variety of food and incredible selection of sweets."
• "Indian/Pakistani lunch buffet with more than 50 dishes."
• "One of the best buffet restaurants I have ever been. Little pricey, but everything is included."
• "They have lots of variety."
• "The chicken was cooked till soft and it had great flavor in every bite."
• "Food quality is extremely good and dish selection is phenomenal."

Cons:

• "The food was just terrible, no taste."
• "Most of the food was bland and stale."
• "The lamb was extremely dry and lacked spice."
• "Everything was below average in taste, and the worst thing was kashmiri chai."
• "The rasmalai was too dense and had a powdery texture."
• "The food quality has gone downhill, extremely."
• "The food quality raise the health concern for the customers."

Service and Management

Pros:

• "The owners are very cooperative, trustworthy and friendly to work with."
• "Mr. Arshad was very cooperative, understanding and did his best to make the day great."
• "I highly recommend them!"
• "The staff is really courteous."
• "Staff was nice."
• "The staff is very welcoming and hospitable."
• "Great service and very attentive staff."

Cons:

• "They did not serve all of the dishes we had ordered, food was stale, and service was horrible."
• "Worst CATERING SERVICE!"
• "When questioned, the management was extremely rude."
• "Staff have absolutely no respect for customers."
• "The staff was rude, began cleaning while the guests were still there."
• "Horribly customer service, the guy who claims to be owner is very rude."
• "The manager is extremely rude and racist. He lacks the simplest sense of decency."

Ambiance and Cleanliness

Pros:

• "Shahnawaz had wonderful food and a great ambience!"
• "DECOR: Floor looked cleaned."
• "Sitting place was neat & clean."
• "The ambiance at the buffet was very nice and clean. Beautiful accent lights."
• "The restaurant itself was clean and nicely decorated."
• "Ambient is great and usually they also have live music."
• "Neat and clean ambiance."

Cons:

• "The biggest fundamental issue is that the dining layout is downright dysfunctional and confusing."
• "The place needs to upscale itself, the food tastes good. However, the cleanness, the building the furniture makes it not worth going."
• "The hall was too small, no privacy from the main buffet hall."
• "Environment wasn’t good either like food places should look vibrant clean full of light and comfortable sitting, they don’t care about anything."
• "Seating understandably was a little awkward."
• "Utensils, cutlery was still with spots."
• "The place is noisy and packed."

Pricing and Value

Pros:

• "I used Groupon."
• "During Covid-19 they have maintained great social distancing protocol."
• "The pricing was very reasonable."
• "With the Groupon it was $17."
• "You pay $23 and eat and drink (coke and mango lassi) as much as you can."
• "Great value for money buffet."
• "If you can find their ads in Groupon, it is a worthy visit."

Cons:

• "Very bad experience we reserve day before... horrible experience it's torture instead of peace."
• "Buffet price is expensive."
• "They told me price is 30 Dollars per person for buffet, but they charged me 10 Dollars extra."
• "Price per person on Saturdays is about $28-$30."
• "Even $23 felt expensive after we started eating."
• "It's become very overpriced now."
• "Very expensive."