"I went today and it looks like there is a new manager. My order was perfect, the employees were so nice."
"One way they took exceptional care of me is when I messed up and dropped my pie right into the front passenger area. I went back and explained my situation and the manager, Vanessa, immediately said, 'No problem! I’m gonna get you another one right away!'"
"Everyone at this location is incredible at their jobs."
"He was very nice. I commend him for his hard-work and good customer service."
"Thank you Vanessa & the entire Dominos team! #happycustomer"
Cons:
"Terrible customer service. I’ve been a domino’s pizza loyal customer for years. Rude employees and the manager I tried to talk to to resolve my problem was rude, condescending and completely out of line."
"The store guys behave like Nasty, I asked for Red Paper and he said 'You all customer never pay online for that and asking for free'."
"Employees are so rude."
"This is unacceptable behavior by the manager and this store was so mismanaged as 4 orders were provided but not fulfilled."
"The skinny Indian guy is so rude and disrespectful he lied about my order will be ready in 4 minutes but after 5 minutes when went in again to pickup Another person put my order in oven that guy claimed he had a bad day and start yelling and cursing."
"Store manager needs to be fired."
"I called the manager to help but he could care less."
Order Accuracy and Delivery
Pros:
"Great place to get pizza and hot wings till late at night. The price is great and pizza tastes great."
"The food comes fast."
"I went today and it looks like there is a new manager. My order was perfect."
Cons:
"Finally, after 2 tries of delivering wrong order and standing in cold for almost 10 minutes, I received my pizza."
"I order 2 pizzas. One was an extra pepperoni with double cheese (paid extra) and they delivered mozzarella pizza."
"We ordered 2 Large pizza but they delivered 2 Medium pizza."
"Each time I order from here there's something wrong."
"Been waiting 3 weeks for someone to reply to complaint I placed online."
"The driver forgot to bring one of the pizzas & had to go back to get it. Rather than make a fresh pie to redeliver, he eventually comes back with a cold one."
"They said pizza was ready for some time and gave the cold boxes to me."
Food Quality
Pros:
"Great place to get pizza and hot wings till late at night. The price is great and pizza tastes great."
Cons:
"Never order that again! Foods was bad..chickens slices or raw chicken or left them out longer!"
"Pizza was 20 min late arrived 70 min after I ordered."
"This place used to be good and now it’s a complete mess."
"I order 2 handmade cheese pizza online when I picked up pizza I told dat guyz it’s to dark he said no it’s good I trust him when I reached home my kids didn’t eat that pizza because the crust was to hard or burnt."
"Disappointed they forgot the garlic dipping sauce."
"MY PIZZA WAS DELIVERED BURNT. WHEN I CALLED TO GET IT REPLACED AND SPOKE WITH THE OWNER HE WAS A TOTAL JERK."
"This was the worst customer service! See photos showing the raw dough with fork marks!"