Domino's Pizza Reviews Summary

Category: Pizza delivery

Address: 7 US-206, Raritan, NJ 08869, USA

Phone: +19085263333

Rating: 2.9
based on 133 reviews.

Customer Service

Pros:

  • "I went today and it looks like there is a new manager. My order was perfect, the employees were so nice."
  • "One way they took exceptional care of me is when I messed up and dropped my pie right into the front passenger area. I went back and explained my situation and the manager, Vanessa, immediately said, 'No problem! I’m gonna get you another one right away!'"
  • "Everyone at this location is incredible at their jobs."
  • "He was very nice. I commend him for his hard-work and good customer service."
  • "Thank you Vanessa & the entire Dominos team! #happycustomer"

Cons:

  • "Terrible customer service. I’ve been a domino’s pizza loyal customer for years. Rude employees and the manager I tried to talk to to resolve my problem was rude, condescending and completely out of line."
  • "The store guys behave like Nasty, I asked for Red Paper and he said 'You all customer never pay online for that and asking for free'."
  • "Employees are so rude."
  • "This is unacceptable behavior by the manager and this store was so mismanaged as 4 orders were provided but not fulfilled."
  • "The skinny Indian guy is so rude and disrespectful he lied about my order will be ready in 4 minutes but after 5 minutes when went in again to pickup Another person put my order in oven that guy claimed he had a bad day and start yelling and cursing."
  • "Store manager needs to be fired."
  • "I called the manager to help but he could care less."

Order Accuracy and Delivery

Pros:

  • "Great place to get pizza and hot wings till late at night. The price is great and pizza tastes great."
  • "The food comes fast."
  • "I went today and it looks like there is a new manager. My order was perfect."

Cons:

  • "Finally, after 2 tries of delivering wrong order and standing in cold for almost 10 minutes, I received my pizza."
  • "I order 2 pizzas. One was an extra pepperoni with double cheese (paid extra) and they delivered mozzarella pizza."
  • "We ordered 2 Large pizza but they delivered 2 Medium pizza."
  • "Each time I order from here there's something wrong."
  • "Been waiting 3 weeks for someone to reply to complaint I placed online."
  • "The driver forgot to bring one of the pizzas & had to go back to get it. Rather than make a fresh pie to redeliver, he eventually comes back with a cold one."
  • "They said pizza was ready for some time and gave the cold boxes to me."

Food Quality

Pros:

  • "Great place to get pizza and hot wings till late at night. The price is great and pizza tastes great."

Cons:

  • "Never order that again! Foods was bad..chickens slices or raw chicken or left them out longer!"
  • "Pizza was 20 min late arrived 70 min after I ordered."
  • "This place used to be good and now it’s a complete mess."
  • "I order 2 handmade cheese pizza online when I picked up pizza I told dat guyz it’s to dark he said no it’s good I trust him when I reached home my kids didn’t eat that pizza because the crust was to hard or burnt."
  • "Disappointed they forgot the garlic dipping sauce."
  • "MY PIZZA WAS DELIVERED BURNT. WHEN I CALLED TO GET IT REPLACED AND SPOKE WITH THE OWNER HE WAS A TOTAL JERK."
  • "This was the worst customer service! See photos showing the raw dough with fork marks!"

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