"But they took my order quickly and I got my order in decent time and the manager gave me an order of bread sticks as an apology for waiting too long... You don't see customer service like that anymore."
"I placed an order for delivery and some of my order was not sent. I called to let the establishment know what had taken place and they were more than glad to have it sent out with another delivery. Great customer service."
"A big thanks to Angelica for going the extra mile last night! We really appreciate her making sure our order was complete and ready for pickup, especially since it was so late. And those breadsticks and marinara sauce? Divine! :)"
"Every time I go they give me the best service."
"Its a great place to hang out with your friends. Food arrived fast and customer service was great."
Cons:
"Worst place to order take, 1- From manager to employees all of the liars."
"Terrible and dishonest customer service."
"The Manager on duty 'Mike was very unprofessional, loud, nasty attitude, didn't want to answer any questions related to the special of the day."
"Rotten service. I am 2.6 miles from store and they refused to deliver to me."
"Extremely poor delivery services. Had to call the restaurant multiple times and they hung up when I inquired about my order status."
"The shift manager made us wait an extra ten minutes because we had to resend our order to use promo."
"The manager is very rude and disrespectful."
Food Quality
Pros:
"Great tasting pizza, but with the service you're never sure if it will be good or not."
"Everything always tastes great here."
"And the food is amazing."
"I love Pizzahut pizza. I love the sauce, crust and all their toppings on my pizza."
"I always order the stuffed crust meat lovers and I've never been disappointed."
Cons:
"Either the order is always burnt or way under cooked."
"The pizza was so hard and dry, basically inedible and they forgot to give the delivery person my wings."
"Food was very cold and rubbery."
"Food was both burnt beyond being able to eat and cold at the same time."
"The pizza was stone cold and the toppings were wrong."
"This restaurant sends out cold undercooked doughy uncut inedible pizza."
"Very nasty dirty tablets as well."
Order Accuracy
Pros:
"A big thanks to Angelica for going the extra mile last night! We really appreciate her making sure our order was complete and ready for pickup, especially since it was so late."