"This is a well-organized place to skate in the winter, with two serviceable rinks and amenities to boot."
"You have the option to skate indoors our on the outside rink."
"Whether you’re a beginner or a seasoned skater, this place offers something for everyone."
"Great ice skating rink, with actually two rinks, one covered the other uncovered."
"It’s classy and fun to skate in Prospect Park, and a hit for families, friends, and dates."
"The rollerskating and ice skating is always fun and the area is good."
"I really enjoy skating at this rink."
Cons:
"The rented skates... can be really dull--leaving you sliding all over the rink."
"The rink is extremely crowded even with timed tickets."
"But as far as the skating and safety I don’t feel that the staff was doing their jobs, it was a big crowd and there were people standing in one place on the ice with their phones out, which caused a safety concern."
"Rink is beautiful and lots of fun, EXCEPT for the fact that staff skating on the ice create a dangerous situation."
"The ice got pretty rough after only 30 minutes though."
"The rink itself is nice but we only skated for 15 minutes because the rental skates were so bad that it was no fun."
"This is very dangerous and it’s the reason my younger sister fell hard on the ice."
Staff and Service
Pros:
"Most of the staff members were friendly and attentive."
"The staff were friendly and helpful, ensuring everyone had a great time."
"Gigi our party attended was great. She was proactive, thoughtful and attentive."
"The staff is great and friendly."
"The customer service was very helpful when the locker code didn't work they found an alternative solution quickly."
"Most of the employees we encountered were extremely helpful!!!"
"The staff are respectful and everything was sanitized."
Cons:
"The manager just stood there waiting for us to leave instead of helping."
"The planning and the layout of the building was completely stupid."
"It sets up two lines for the guests but only the line who pays more can get in."
"The folks at the rental section were not the most pleasant."
"I was to talk to rink manager and she was really rude!"
"The asian woman at the counter was rude and dismissive."
"Staff at the front were rude and in need of supervision."
Facilities and Amenities
Pros:
"This place was fun and reasonably priced."
"Lefrak is an affordable recreational center that offers seasonal and year round activities."
"The prices are reasonable, and they even had coupons for discounts."
"Very good price including rental."
"Ice skating here is a nice alternative to the over-crowded rinks in Manhattan."
"The cafe's food was pretty nice and decently priced."
"The facilities are beautiful!"
Cons:
"For the exorbitant prices they charged, the quality of their amenities was unacceptable."
"Poorly maintained, expensive and crowded, compared to other NYC rinks."
"Many people not wearing masks, including some staff (!) and it’s impossible to get away from their breath."
"All lockers are always taken, so getting one is a challenge."
"Only one major problem with this location and that is, there is no parking lot."
"The prices were really overwhelming."
"Great new facility, hampered greatly by bad rental and food service."
Overall Experience
Pros:
"Fun and enjoyable two drinks and ability to go from one to the other and never stop skating."
"Such a fun way to get out of the house, get fresh air and move about with family and friends."
"It was a great icing rink and they have a beautiful view."
"The atmosphere here is very relaxing."
"It's a really nice place to ice skate."
"This place is outstanding, beautiful and most importantly the kids love it."
"Music echoes through the space. Two rinks provide enough space so it doesn't become overcrowded."
Cons:
"Waste of millions of dollars, never will go again!"
"Contracted strep throat after eating a burger at the restaurant."
"The ticket prices aren't too expensive which makes it great for people skate without overpriced tickets."
"But as far as the skating and safety I don’t feel that the staff was doing their jobs, it was a big crowd and there were people standing in one place on the ice with their phones out, which caused a safety concern."
"The only bad thing is the entitled people that get mad at you when people are telling them to please continue skating because they're blocking the way next to the railing by stopping to have long conversations with family that is outside the rink."
"To add insult to injury, we purchased a hot cocoa voucher for a warm treat, only to be served sour, expired cocoa mix."
"This used to be a very fun place to take my child but now like many other things in Prospect Park it looks run down and broken."