"They went above & beyond with guidance and never made me feel rushed."
"These people have always been extremely helpful and courteous."
"The team there is super helpful and is constantly trying to save you money and help you find the best option."
"All the people who work here are kind, thoughtful, helpful and knowledgeable."
"Everyone is always really friendly."
"They are extremely positive and supportive and the customer service is A1."
"Everyone here is nice and wonderful to customers as soon as you walk in."
Cons:
"It’s an awful place - outrageously overpriced, disorganized and I’ve watched them swear at customers waiting on line."
"Didn’t feel comfortable shopping here at all. Felt rushed."
"Rude customer service, short lightskin guy with the glasses always has an attitude with me and customers."
"When I brought the packages back for them to be picked up there, they refused to accept them."
"This business overcharges for shipping services."
"Sent me a broken item and gave me the run around on the claim pretty sure they’re running scams here."
Pricing and Convenience
Pros:
"The owner actually sold us used boxes at a steep discount."
"They are the most perfect place to ship a package right away and their prices isn't so bad the people are great with their customers."
"Pricing is fair and they are always willing to help you get the best deal."
"Saved me tons of $!"
"They always make sure I get the best rates for what I'm sending."
"They’re also really honest about pricing."
"They negotiated affordable pricing for us and they did it all before our flights to Europe."
Cons:
"This place is outrageously expensive for shipping with a prepaid label."
"Tried to charge me for dropping off usps packages that already had labels and paid for already."
"This place is usually a more pleasant experience than the post office, however they consistently will charge ~50% over what the post office charges for the same service."
Additional Services
Pros:
"They even recycle books !!!"
"You can also rent a P.O. Box, donate books, and buy packing supplies."
"They even offer ecommerce/ drop shipping for small businesses."
"They have fed ex, ups, and usps drop off available. Plus printing capabilities."
"You can also donate used goods here which is really great!"
"They let me use their computer, or let me charge my phone."
"If you need your Shopify sends handled professionally just ask for Jorge and he will connect you complete account to their shipping services making it so easy for us sellers!"
Cons:
"They recycle old books and clothing too; they're just good people."
"They also accept donations and apparently recycle electronics."