Dalessandro's Steaks Reviews Summary

Food Quality

Pros:

• "Entire sandwich melted in my mouth with every bite. Bread was especially soft and meat was perfect."
• "The bread is soft, the steak is perfectly cooked and they offer different options for cheese."
• "One of the best places to get a Philly chz steak!"
• "The Cheesesteaks were AMAZING!!! The meat was great, it was so cheesy, the onions were perfect and the roll was super soft and fresh!!"
• "The cheese steaks were tender and the sweet peppers and provolone (whatever cheese you like) is a must to bind the ingredients."
• "The steak is juicy, the mushrooms are well cooked and the cheese melts inside the ground beef."
• "Best cheese steak I've had. It's big. It's juicy. It's filling."

Cons:

• "The steak itself is kind of flavorless."
• "The cheese steak really did not have much flavor."
• "The food was okay, but it didn't have enough cheese on the cheesesteak."
• "The meat is not seasoned at all. Bread is soggy. Overall sandwich is very bland."
• "The cheesesteak didn't have enough cheese to hold it together and the roll was soggy."
• "Cheese steak was bland and dry. It had no flavor."
• "The meat was dry and there was hardly any cheese at all on the cheesesteak."

Service

Pros:

• "Very organized ordering and pickup."
• "This place has the order/pick-up system locked in."
• "They send you a text message when your food is ready to be picked up so that's nice."
• "Service was fast and food delicious."
• "Good service, speedy process, and amazing eats!"
• "The staff there was friendly and quick with service."
• "Service is kind, fast, and efficient."

Cons:

• "Even on a rainy Friday in the middle of the day it was roughly an hour from when I got in line to order to when I picked up the cheesesteaks."
• "We waited about 35 minutes to get our food."
• "Other reviews are correct that the customer service is not so good."
• "The girl in the window had ZERO patience for 'cheesesteak ignorance' and was SO rude to me."
• "No cheesesteak is worth that type of wait."
• "The service was miserable as were the workers."
• "Staff seemed annoyed at everything."

Atmosphere & Location

Pros:

• "Located near the wonderful Wissahickon State Park."
• "Atmosphere gets 5 stars for the unique, almost party-like take out system."
• "Dalessandro's is one of my favorites. Great steak sandwiches, sides and beers from a small restaurant that is a historic staple in town."

Cons:

• "The atmosphere you have to eat outside and in the wintertime It's not too great."
• "There is no indoors...all outside and a little crowded but again...worth it!"
• "The only major difference is that you can't eat inside any longer--but that's okay, I parked down the block and ate in my car."
• "Dine in means sitting at 1 of 3 outside tables. It was fine though."
• "There are some picnic tables if you want to sit and eat there."
• "Very limited seating."
• "No inside seating."

Value

Pros:

• "Great food for the price."
• "Cheap for what you get."
• "The value was great for what we got."
• "Very reasonable cost."
• "The price is great for a huge sandwich."

Cons:

• "It was a little over $30 for two cheesesteaks and two 20 oz sodas."
• "For $14/sandwich I won't be coming back."
• "Two cheesesteaks and two bottles of water cast $35."
• "It's also expensive. $15. I've got a better sandwich for under that price."
• "For $21 don't waste your time with this trash."

Payment & Ordering System

Pros:

• "That's due to them having multiple lines: one line for ordering, one for picking up, and an automated voice over loud speaker announcing when orders are ready."
• "Please note this is a cash only place. You are able to place an order over the phone to skip the long line."
• "The process to order and pickup is amazing. I love that they send you a text and call your name over the intercom."
• "They have a good system set up with a kiosk to keep the line flowing!!"
• "They have a great system set in place and the staff is amazing!!!"
• "Ordering and pick up was well organized."
• "They definitely run a tight ship and it shows because the lines were moving."

Cons:

• "The place is CASH ONLY. be aware of that when you get there."
• "Cash only is kinda ridiculous at this point."
• "This store is CASH ONLY. They have an ATM for your convenience."
• "They only accept cash."
• "They only take cash in 2024🤔."
• "Also! They only take cash, which is insane to me... It's 2024 guys, please have some form of digital payment available."
• "Although they have an ATM it’s a little inconvenient they don’t accept card."