Tony Luke's Reviews Summary

Food Quality

Pros:

• "The sandwich I got, was pretty great."
• "Cheesesteak at terminal F at airport was tasty. Bread was fresh and not hard."
• "Surprisingly good cheesesteak for an airport."
• "First time trying a South Philly style cheese steak sandwich...it was delicious!!!"
• "Best cheesesteak I’ve ever had."
• "A great tasting Cheesesteak, not just great for airport food, but just great in general."
• "What an amazing cheesesteak."

Cons:

• "The food was tasteless and unable to be eaten."
• "Flavorless, I was really excited to have my first philly cheese steak and man did it disappoint, it tasted barley like anything at all."
• "Dry beef, cold bread, under seasoned cold fries."
• "The meat itself wasn't bad, just very plain - but the overall flavor left in my mouth was just... Grease."
• "Totally flavorless."
• "The cheesestake sandwich was dry, I could barely taste the cheese."
• "The beef lacked flavor."

Service

Pros:

• "Good, quick breakfast food if you're at the Philly Airport waiting for a flight. The staff was very friendly and efficient."
• "Counter staff was super helpful and friendly."
• "Service was wonderful. Staff were kind, courteous and funny."
• "Friendly staff."
• "Always look forward to a Tony Lukes Philly cheesesteak when im at PHL airport."
• "Friendly, kind service with an excellent roast beef sandwich and fries."
• "All I'm going to say is GREAT customer service!"

Cons:

• "food is ok. service is ok. but GROSSLY over priced. a sandwich and drink ran $45."
• "The cashier was not friendly at all she was too busy texting on her phone."
• "This review is directed to the airport location. The service was poor."
• "Only took cash with no signage ahead of time, nearly the worst coffee I've ever had."
• "Took forever to get my sandwich."
• "Just received deplorable service at the airport 'Tony Lukes'."
• "The service was poor."

Price

Pros:

• "Classic cheese steak and roast pork sandwiches, at surprisingly non-inflated airport prices ($9.50 for a sando)."
• "It's cheap(ish) and reasonably quick for that in-between flight meal."
• "Honestly a great steak here for maybe cheaper than the actual Tony Luke's."

Cons:

• "food is ok. service is ok. but GROSSLY over priced. a sandwich and drink ran $45."
• "They know you are locked in the airport and overcharge on price."
• "Overpriced. Not that tasty didn't put very much meat on the sandwich."
• "$18 for 1 meal, I questioned the price, she explained we're in the air port."
• "The cheese steak doesn't have much taste."
• "Cheese steak and fries was $19! Better off a cross the way at Smash Burger or Sabarros."
• "Totally disappointed not only did we pay $45 for 2 cheesesteaks with fries they were tasteless."

Order Accuracy

Pros:

• "Had a beef cheesesteak with cheese whiz, provolone, mushrooms and tomatoes. Also got the onion rings with petal sauce. Both were great 😃"

Cons:

• "It didn't help that they got my order wrong."
• "They never called my number to come pick up my sandwich, just let it get cold on the counter for twenty minutes."
• "When they finally started to hand the pile of made sandwiches out my order was half wrong."
• "The girl at the register was not very nice and the cheesesteak made my friend sick before she even got on the plane(and during)."
• "The meat was not cut, so I had big flaps of meat. Flavorless."
• "I received the worst customer service here I've ever gotten at a restaurant."
• "They never have anything, whether it's provolone cheese, onions, fries or water off all things."