Geno's Steaks Reviews Summary

Service

Pros:

• "Quick moving line, bring cash and there seems to always be a table opening up when you need it."
• "Service is super nice and I even got a free pen :)"
• "The service was nice and very helpful with our decision."
• "Staff was courteous and friendly. Order came out quickly nice and hot."
• "Customer service was great."
• "The order gets ready super fast, within minutes."
• "Line was long but the waitstaffs were attentive and kind."

Cons:

• "The staff is unfriendly and it is bizarre that you have to order the cheesesteak at one spot and drinks at another."
• "Customer Service awful Philly, cold and tasteless."
• "Never been been to a restaurant with such unfriendly staff."
• "The staff was rude today and with the fries being $6 now I won't be back."
• "srly? I came with both my friends from Jersey exited to try this place and the girl who attended us left a bad taste in my mouth after she acted the way she did. I am very disappointed. Nasty attitude nasty food."
• "The girl at the front had a veryyyyy bad attitude."
• "The girl was cold towards us, no smile or talking friendly like you should towards customers."

Food Quality

Pros:

• "Geno’s cheesesteaks…. a solid 9.5/10 cheesesteak."
• "The fries are really good here, they were cheaper but now $6."
• "If you’re going to Geno’s you won’t be disappointed."
• "The place is definitely eye catching."
• "Much better than Pat's."
• "They put more cheese on than other places in the area."
• "Fries are really good....Italian hoagie is tasty."

Cons:

• "This restaurant is over-priced (and cash only). The sandwich has two thin slices of meat."
• "The meat is literally boiled."
• "The steak was cold had no flavor."
• "The bread was fresh, meat was lean but had no flavor."
• "Meat had no taste, barely any onions."
• "There was a lot of bread to steak ratio."
• "The Philly cheesesteak was not what I expected. Very dry and the cheese wasn’t melted."

Atmosphere & Location

Pros:

• "The area is a little shady at night."
• "The place is definitely eye catching."
• "Geno's is well lit and the place looks gorgeous from the outside!"
• "Nice amazing place with a great atmosphere."
• "It's a nice place to be, while being in South Philly."
• "The place looked very cool, being all lit up at night."
• "A great place to show people when they are visiting Philly cause of all the history and it's well lit and safe and cool place to take pictures."

Cons:

• "The area is a little shady at night."
• "Surrounding area is not the safest."
• "Only outside seating year around. Great for summer terrible for winter."
• "Geno’s Steaks is not in a crowded area, but the color-way of the franchise is rather unappealing to the eye."
• "Definitely feels like you might get stabbed if you don't make the right decisions."
• "It's not in a terrible neighborhood."
• "This is an outdoor style restaurant so sitting outside and meeting homeless people is inevitable."

Payment & Pricing

Pros:

• "Fair prices and great cheese steak!"
• "It only cost $13 for such an incredible Philly sandwich!!!"
• "Also it only cost about twelve dollars for one Philly cheesesteak."
• "Compared to competitors the prices are reasonable."

Cons:

• "This restaurant is over-priced (and cash only). The sandwich has two thin slices of meat."
• "The prices were outrageous compared to the food."
• "Another downfall is Geno’s doesn’t take cards."
• "Cash only. About the same prices as Pat’s. Not cheap."
• "The cheesesteak was expensive given the lack of amenities as a walk-up place."
• "The only reason I dont give 5 stars because they only take cash for payment."
• "CASH ONLY CASH ONLY CASH ONLY @ Genos."