Address: 5826 Henry Ave, Philadelphia, PA 19128, USA
Phone: +12154872575
Rating: 4.2
based on 276 reviews.
Food Quality
Pros:
"The cheesesteaks meld together nicely. Finely chopped steak with bigger bits of onions/peppers, on a light airy bun!"
"The steak was juicy but not greasy."
"Great cheesesteaks! And they are huge."
"Meat that practically drips because it's so juicy, decent rolls, a nice amount of cheese."
"Juicy cheesesteaks with a ton of flavor."
"The meat was perfectly tender. The cheese to meat ratio was on point."
"The sandwich is very tasty."
Cons:
"The cheesesteak doesn’t have any flavor."
"THIS IS NOT A CHICKEN CHEESE STEAK 😐 THIS IS A CLUMP OF GLUE WITH NO TASTE .. $41 WASTED..."
"The meat had no flavor and I basically was left with bread and steak with a drizzle of cheese whiz."
"The taste with tough bread and chopped chicken didn’t satisfy me."
"Unfortunately the cheesesteak was extremely greasy, there was barely any cheese, and the roll was very soggy."
"The cheesesteak however was tasteless it was a good size but wet and lacking flavor."
"Food was disgusting and bland, no seasoning on the meat was only the start, the cheese was inedible."
Service
Pros:
"The hostess who waited on us was very nice."
"Service is very attentive and food is quick and fresh."
"Staff was friendly and welcoming."
"Our server was very nice and our food came out super fast and was very fresh."
"Staff was quick about getting anything you need."
"Service was quick and very friendly."
"I was greeted by a friendly waitress who immediately took my order."
Cons:
"The cashier rude was not polite didn't even want to really open her mouth to speak or take the order."
"Just because I placed an order on the phone I'm not allowed to eat inside??? Why???"
"Customer Service sucks! I went in the store and paid for a cheesesteak hoagie with cheesewiz and side of ketchup. Got a regular cheesesteak with no ketchup and cheese wiz."
"Also, the lady taking orders did not have any patience with customers."
"Service was really subpar. Rude & just short of mean."
"The cashier or server whatever her face is like giving attitude! Talking to customers impatiently and with disrespect!"
"The waitress was so unpleasant."
Value
Pros:
"They take cards."
"Service is great. Beer selection is surprisingly good for a steak place."
"The quality of the food and portions are both great for a relatively reasonable price."
"For about $11 bucks for both, I think it's worth a visit if you're in the area."
"Better bang for your buck, not to mention that they accept card payments."
"Fair price, and the portions are massive."
"The price was on par with what Philly cheesesteaks go for nowadays."
Cons:
"Food was over-priced for what you got."
"The cheese steaks are extremely small instead of 12”inch rolls they give out 9” inch rolls which is ridiculous for $15 short roll and no meat."
"Food was just ok - nothing special about the cheesesteak at all."
"Food was over-priced for what you got. 3 chicken tenders for 9$?"
"Prices have increased significantly. Almost $30 for 2 steaks."
"The food was to pricey in my book."
"I found the meat very tasty, the bread fresh and overall the sandwich had a buttery taste to it."
Ambiance & Facilities
Pros:
"The interior of the restaurant is small and there is limited parking, but the food and service is great."
"There's even a parking lot."
"We were sitting comfortably inside (no wait) while a small line of people stood out in the cold and rain across the street."
"Also, they have: indoor dining, take credit cards, cold beer, customer bathrooms."
"There's plenty of room in and out doors to sit and wait for your order."
"They have parking. I think about 5 or 6 cars can park there."
"There’s indoor seating, a dedicated parking lot for customers, bathrooms, kitschy decor, oh & the fact that Chubby’s also serves beer."
Cons:
"Just picked up steaks for lunch they where so soggy the roll was nasty the onions where not even cooked we threw them out 44 bucks down the drain."
"Had to eat in the car."
"Doesn’t look great from the outside, a bit rundown."
"The store smelled like mold as well."
"The parking is a nightmare though."
"Not very much seating inside..couple tables outside."
"The miserable experience starts even before you enter with a sign out front of all the rules of entry."