Smith Memorial Playground & Playhouse Reviews Summary

Staff and Service

Pros:

• "The staff was friendly and helpful, and the whole atmosphere was quite charming."
• "I just would like thank Kate, the arts craft lady the sign in ladies, an thank them for welcoming me."
• "Employees are super friendly and always welcoming you with a pleasant smile."
• "The staff was very friendly and helped us through every step of the party."
• "Everytime I bring the children here the staff is so polite and they always welcome you with open arms."
• "Friend's daughter had a birthday party here and the staff support was really kind and thoughtful."
• "Staff was friendly and everything was clean."

Cons:

• "The person st the front entrance is not outgoing."
• "NOT one single person returns my emails or phone calls."
• "Instead of ushering the kids in and ensuring each kid had their place in line, the employee sat texting throughout my time there."
• "In general, the employees seemed to do very little to steward the property."

Facilities and Cleanliness

Pros:

• "Downstairs is the baby area, all kinds of toys."
• "The bathrooms are well maintained and rather large, which is a huge plus in my book."
• "The outdoor play area was spacious and shady with many trees and benches."
• "It is very clean and kept very nicely."
• "All equipments are clean and well maintained."
• "The playground around it has soft landing material all around the structures."
• "The place is clean, neat, orderly, and safe for the kids."

Cons:

• "There is no air only a few scattered window fans so be prepared for that."
• "Filthy, broken toys, overcrowded, rowdy kids."
• "The playhouse is absolutely filthy."
• "In the basement where the riding toys are, the humidity and musty smell were very strong."
• "Inside, the air was not good, there is no ventilation."
• "Dirty in building --toys, floors, steps, banisters."
• "There were many pieces of trash lying around and many employees on their phones while I was there."

Accessibility and Convenience

Pros:

• "It's safe the safe are lovely and it's fenced so your kids can't roam too far and get hurt."
• "Free to the public with rides, toys, and equipment for all ages to enjoy."
• "The outdoor play area was spacious and shady with many trees and benches."
• "There's ample parking and lots of different equipment for kids to play on."
• "The playground is also fenced in."
• "This large mansion and grounds are devoted entirely to play, with all ages welcome."
• "Great public playground with both indoor and outdoor play spaces."

Cons:

• "Some days are way too crowded tho."
• "Parking space may be bit short, if its really a busy day."
• "Limited parking and closed at 4pm."
• "I will say it is not the easiest when maneuvering a stroller."
• "The latest play-a-palooza was poorly organized and overcrowded."
• "Unfortunately you have to keep a good eye on your personal belongings from some of the parents🥴."
• "Stay away if you don't want your kids to catch an infection or the flu."

Playground Experience

Pros:

• "There's rope toys, a giant slide, an underground racetrack and a huge climbing course."
• "There are all kinds of slides and swings outdoors."
• "The giant wooden slide is a hit!"
• "A lot of space to let your kids play, be it on the different playgrounds."
• "The outdoor areas and playground equipment is unrivaled."
• "The playground features ramps, adaptive swings, and sensory-friendly elements that ensure children of all abilities can join in the fun."
• "Wonderful playground! Excellent individual structures with a setup that had my Very Strong and 'never quits' 7yr old granddaughter going from one piece of equipment to the next without any need for encouragement!"

Cons:

• "We haven't been able to go inside yet due to renovations."
• "It's a nice place to take the smaller children but, that place needs a major up grade."
• "Buildings were under construction with tape around the area."
• "They don't allow food in the park, which keeps the place clean, but is kind of a bummer."
• "The playhouse though is really old and outdated and so are the toys!"
• "The inside facilities are a bit lacking though. The toys in playhouse are probably at least 8-15 years old."
• "Could use some upgrades as some play areas looked very old."

Value and Policy

Pros:

• "Best of all it is donation only."
• "Free to the public with rides, toys, and equipment for all ages to enjoy."
• "Entry is free, but I heard that donations from the guests help to run it smoothly."
• "It's donation based, so you can donate the amount you want and enter the park."
• "It's free (they accept donations) and a variety of swings and places they can explore."
• "Enjoyment @its best. It's free to play."
• "So much free fun I'm thankful for this place!"

Cons:

• "I had a party booked last year. I had to cancel. Since they wouldn't refund our money ($150), they told me we would have a credit on file with them for a year."
• "Also, they need donations to fix the bathrooms, just FYI..."
• "But, don't schedule parties there!!!"