Kismet Bagels - Fishtown Reviews Summary

Bagel Quality

Pros:

• "I was absolutely blown away by the quality of the bagels- just the right amount of chew on the outside, but not too dense on the inside."
• "They're always so consistently cooked and sized."
• "The bagels are delicious and more hearty than some other spots in the neighborhood."
• "They are crispy and toasted on the outside and still perfectly soft on the inside."
• "The bagel itself was truly an everything bagel! I feel like some places really skimp on the seasonings and seeds on their bagels, but this place definitely does not."
• "Their everything, egg everything, and even plain bagels are all outstanding."
• "The bagels have a nice chew to them & they are a great size."

Cons:

• "It does not taste like a normal bagel you would get from a great place in NY/NJ."
• "I wanted to like these bagels. Fun presentation, but they are thick, chewy and tasteless."
• "Unfortunately the bagels are bagels in appearance only. The spices on the outside are exactly what you would want but the texture is a dud, completely bread-like."
• "Unfortunately, it...wasn't good. These are hardly bagels. In fact, they're more like mediocre bread circles."
• "The bagels themselves are another story. I tried the sesame, everything, cinnamon raisin, poppy, and The Spicy sandwich on Salt. They all shared the same issues: dull taste, tough texture, tight crumb."
• "These bagels were okay, but pretty dense and a lot of the seasoning was burnt, which gave the bagel a burnt taste."
• "The everything bagel tastes weird."

Customer Service

Pros:

• "The staff here is super friendly and knowledgeable."
• "Also, the staff is great and very helpful."
• "Great people working there too!"
• "Staff is so friendly and make everyone feel like family."
• "Friendly people working and within walking distance of a riverfront park."
• "Staff was so friendly, this gem is a welcome addition to Girard Ave — Highly recommended, friends!"
• "Every time I’ve gone, no matter the line, the customer service takes the time to be welcoming and friendly."

Cons:

• "Further dismayed by the rudeness of the staff and owners."
• "I also write this review because the owners appear to “review shame” reviews that call out the same observation as I’ve given above."
• "The response to the review was terrible."
• "I initially had a burnt bagel here - the seeds and things on my everything, burnt, ruined the taste of the bagel."
• "I went 15min before closing and ordered four loose bagels (for breakfast the next morning)... Unfortunately, I was charged for six, and walked away feeling like I had been upsold, at a bagel shop of all places."
• "Unfortunately, I was a bit disappointed in the sandwich (a “Fish”) I got this morning. In particular, the salmon and cream cheese were both really sparse."
• "Good bagels but I don't understand why it takes over 30m to toast a bagel."

Value for Money

Pros:

• "But these two took this time as an opportunity to bring some hope, some joy and some community back during these dark times with something as simple as a hot, delicious bagel."
• "Their online ordering is perfect when I’m rushing to work in the morning and just want to pick up quickly."
• "The toppings on them are PLENTIFUL which I love - More is more!"
• "Best bagels and bialys! But even better that they’re a homegrown, small business!"
• "If you haven't read their story, you need to. That alone will make you want to buy the bagels."
• "They had amazing flavors, including what is now my favorite- Cooper sharp cheddar & jalapeño."
• "The best bagels I have ever had, and I’ve traveled the country 4 times!"

Cons:

• "Over priced and overrated for what you receive based on the rating and price I expected better Bagel."
• "Didn’t feel worth the $7 price point if there was barely any filling."
• "Top of bagel is always burnt as well."
• "I was just ordering and seen Add side Ketchup 1.00 I was then deterred from making my on line order… stopped me in my tracks and changed my mind on ordering today… small thinks like this just bothers me…"
• "Weekend lines can be long but it's so good and worth the wait."
• "Unfortunately, the salmon and cream cheese were both really sparse."
• "Good bagels but I don't understand why it takes over 30m to toast a bagel."