Address: 538 N 4th St, Philadelphia, PA 19123, USA
Phone: +12676878874
Rating: 4.2
based on 243 reviews.
Food Quality
Pros:
"Amazing, heartfelt food that you would regret missing out on!"
"The highlight of my visit was undoubtedly the Long Hot Special Pizza, a mouthwatering masterpiece that left me speechless."
"Yummy cheesesteak and fries! Staff is wonderful and super helpful."
"We ordered the Cajun fries, a cheesesteak and 10 piece wings and everything was so good."
"These cheesesteaks—featuring succulent rib-eye steak paired with an exquisite selection of cheese, all embraced by a freshly baked, crisp roll—do more than quench your hunger; they leave an indelible mark with their genuine flavors and premium ingredients."
"The pizza had the right balance of topping, The new type of sausage added a delicious flavor to the pizza."
"Food was awesome! I had the strami sandwich- each ingredient tasted fresh and delicious."
Cons:
"The cheesesteak was ok not bad I guess I just expected better."
"Usually the food is good but 1 out of 10 times they completely burn the pizza."
"Absolute garbage. I got a soggy cheesesteak (the bread was falling apart in my hands before I could even try to eat it)."
"The pizzas are so thick that your mouth hurts after one slice."
"The Buffalo Wings had too much flour on it I couldn’t taste the Chicken it was too skin on it."
"Cheesesteak tasted horrible. Super disappointed."
"The only good items this place makes well is chicken fingers and cheese steaks. The pizza is HORRIBLE."
Service
Pros:
"Great service and even better food!"
"We’re always helped by the same lady (I have to get her name) but she’s always so polite and sweet."
"The woman who served us was so nice and friendly and helpful."
"Extremely friendly personable staff who clearly enjoy working here and together as a team."
"The service at Del Rossi’s is exemplary, catering efficiently to both dine-in and takeaway customers."
"Everyone was so nice and the service was quick and amazing!"
"Very hospitable and friendly staff - very clean facility."
Cons:
"NO sense of urgency!! I waited 2 hours for a delivery I was told would take 35 minutes."
"Awful delivery update and experience. Over an hour to deliver then their estimated delivery time with no update."
"This duplicate order was also 30 minutes late."
"I ordered at 10:57. I was told my order would deliver in 30-40 minutes. It is now 12:46. Almost 2 hours later and no food."
"When i called the store about the problem every person i got transferred to got ruder and ruder."
"Food wasn’t very good, customer service was horrible didn't receive our full order came back to let them know and they refused to give us the rest of it unless we paid again."
"The food was great but the help was not happy especially the woman who was making pizza with the long black ponytail she was cursing, and slamming pizza pan, call her coworkers idiots."
Price
Pros:
"Very solid steak and fries at a reasonable price."
"Pretty good cheesesteaks for Philadelphia and general. And prices are reasonable for their size and quality."
"The prices are really good considering the quality of the food."
"Everything was delicious and weren't expensive."
"The prices, ranging from $15 to $50, are quite fair for the exceptional quality and generous portions you receive."
Cons:
"Gave it a 4 star because the prices have gotten out of control."
"$76 for 2 pies, 20 grizzle chunks 🛑🛑🛑"
"2 cheesesteaks delivered .5 miles away, $45. Without including tip."
"Food was ok, but pricey."
"The wings were $25 and horrible! Pizza was small and burnt, massive crust."
"But i can’t justify a $25 cheesesteak from a place that doesn’t have salads 😂🤦♂️"
"The medium pizza is not worth 17$ not at all."
Delivery & Takeout Experience
Pros:
"Ordered delivery to four points Sheraton Philly airport. Long hot cheesesteak was great."
"It was my first time ordering from del Rossi’s. I used uber, and to my surprise they were EXTREMELY accurate- del Rossi was on time and the packaging was one of the best ones I’ve seen through deliveries."
"Delivery was seamless no issues there at all."
"Delivery was quick, driver was polite and friendly."
"The order came quickly, it was hot and correct."
"We ordered cheesesteaks for delivery last night. Planned to heat them but we were way too hungry."
"Ooh excellent cheesesteaks here! We've ordered delivery and pickup from here, both times were an excellent experience and a delicious meal."
Cons:
"looks like they are taking the order and running it through doordash, and forcing the customer to pay the fees."
"I saw a 🐀 run through the store."
"A coworker recommended this place so I decided to try it today. I ordered thru Slice & it showed delivery was 35-50 minutes, but once I placed the order it changed to 90 minutes."
"They don’t use gloves when making your food."
"We've been ordering from Del Rossi's for a little while now and liked it enough since it was local and had good 'za. But the last few times we've ordered from here they didnt call us when the pizza was ready, so we would go to get it and it would be cold."
"I ordered a big lunch order for my job. 15 cheesesteaks, wings and Fries. The delivery time was supposed to be at 12:15pm my order didn’t arrive until almost 1pm."
"Ordered two pizzas from them through GrubHub, one of which was a large pepperoni, the other of which was a small Hawaiian. Ordered this at about 11 o’clock on Saturday night. When their delivery driver showed up, he had only the small Hawaiian pizza."