Bollywood Grill Reviews Summary

Food Quality

Pros:

• "Delicious and finger-licking food especially the samosa sandwich and cheese half fry."
• "On the positive side, the Schezwan Rice was quite delicious."
• "Food was amazing. It was made exactly to order, right spices, fresh and good service."
• "Its very nice restaurant. I love the food, food was very fresh and delicious too."
• "The food here was very tasty."
• "food was very delicious"
• "Fresh food. Delicious - flavorful but not hot / spicy - unless you ask."

Cons:

• "But the Veg. Dry Manchurian was so soft and uncooked inside."
• "We have ordered chicken biryani from this restaurant, it was nothing but raw/bland masala paste and chicken tasted like paneer!!"
• "The Chicken was very hard and was old."
• "Bought chicken biriyani today and the taste was not as expected."
• "The food was bland and tasteless"
• "everything was just disappointing. Burnt oily food"
• "Taste was missing (for me that is primary). Also, preparation wise, too much oil and not cooked/fried properly."

Service

Pros:

• "Would definitely recommend this place, it's tucked in behind a Foodtown, but so worth it!"
• "One of the highlights of dining at is the impeccable service, with attentive staff who are passionate about sharing their love for Indian cuisine."
• "The staff was attentive, friendly, and genuinely passionate about ensuring a memorable dining experience."
• "The service is excellent, friendly, eager to explain dishes etc."
• "Staff are extremely kind"
• "Very impressed with the service as well and one of the owners got us seated as soon as he could!"
• "The service was friendly and prompt."

Cons:

• "Customer service was so rude like they are okay even if customer are satisfied or not or leave the place."
• "The service provided was extremely bad. The owner doesn't know how to treat customers."
• "AWFUL service! Another customer sneezed on my food. There was a whole scene in the restaurant. The management did absolutely nothing to resolve the issue."
• "the service was slow and inattentive"
• "Staff is unnecessarily arrogant and rude with everyone"
• "Kitchen isn’t clean and staff is not friendly, doesn’t allow to sit on booth if less than 4 people, even if there is no one in entire restaurant."
• "The behavior of the staff is rude and obnoxious."

Price and Value

Pros:

• "The price was super reasonable for all of the food we got! Such a great value!"
• "little less spicy and less pricey compared to Honest"
• "Good location better ambiance and best food quality brings you satisfying feeling when you pay the check"
• "And the prices weren’t high!"
• "Despite the fancy new digs, the prices are still quite good."
• "Prices are fair. Highly recommend."
• "Not expensive. Food is prepared with great care."

Cons:

• "They charged us $1-$2 on every item. It’s ridiculous"
• "The worst was that they charge you extra if you pay by card. Anything less than $10 is cash only or pay extra for paying it by card."
• "Everything is over priced."
• "The prices are also a complete ripoff!"
• "For the price point I think their portion should be better"
• "Expensive as per food quality, hygiene & ambience."
• "The food was ok, over priced (35% higher than average market rate) and people behind the counter had attitude problems."

Ambiance and Location

Pros:

• "Stopped in here after ice cream at the Lake Hiawatha Dairy across the street. I had been to the old restaurant and this location is so much nicer."
• "Ambiance is Bollywood theme."
• "Courteous service, nice decor."
• "This restaurant now is proper Restaurant with decent ambiance"
• "The place is very clean and nicely decorated!"
• "It is very clean and decorative"
• "Ambiance and Decor: Evokes memories of street-side places in India, especially Mumbai, with a slight Bollywood tinge."

Cons:

• "The place from the outside looks like a stop and go shop because of the old brick structure."
• "It’s rather hidden and no lights on off the street."
• "Hard to see from the road"
• "The ambience was literally on Bollywood/cricket theme which is pretty good."
• "A little Crowded restaurant"
• "Atmosphere could be better and hopefully with time this will improve."
• "The vibes from the decor and music made me feel like I was experiencing this meal in my mother’s land."