"Professional, prompt and courteous customer service."
"You guys were super helpful yesterday in the midst of such trying times."
"They ordered exactly what we were looking for really quickly, and made contact-free pickup a breeze."
"The owners and staff are friendly and helpful."
"Ilene is super friendly and handles the scheduling, ordering, customer service, and front office function seamlessly."
"The staff is so kind, knowledgeable, efficient, caring, the list goes on."
"The staff listen to what is important to you and what style of rider you are."
Cons:
"So when I said to Eric I would like to test ride it before buying he told me you do not test ride a bike."
Bike Fitting & Maintenance
Pros:
"Eric made the necessary adjustments from head to toe."
"I did a bike fitting and have zero knee & hip pain now!"
"After a careful analysis of my position and pedaling style, Eric made a couple of slight corrections to my handlebar position and cleat/pedal alignment."
"Owner Eric is an expert bike fitter."
"There is no better bike mechanic in the New York area than Eric."
"Eric's mastery of all things bicycle made the choice very easy and comfortable."
"The shop can fix anything and their pricing is super fair."
Cons:
"Once the fitting was done that is when things fell apart."
Shop Experience
Pros:
"It's a great place to buy a new bike and/or have one fit."
"Honestly the greatest Bike Shop in ALL of NY and CT!"
"Everyone at Bicycle World is friendly and so helpful, from the owners to the mechanics."
"Bicycle World is perfect."
"Bicycle World is truly a great place to buy a bicycle."
"Inventory selection, bright and clean layout of the shop are just a few highlights of why I love the store."
"The store has a very complete inventory."
Cons:
"I can get a bike tune up for less than Bicycle World."