Sonny's Famous Steaks Reviews Summary

Food Quality

Pros:

• "Cheesy, well marinated delicious steak, and speedy service."
• "The meat is very flavorful, the rolls are good and the service was awesome."
• "Food was delicious! My husband and I shared a cheesesteak which was enough food for us."
• "The Original Cheesesteak was very good. The steak was fresh and juicy."
• "Food is absolutely amazing, and tasty. Meat was tender and melting in my mouth."
• "The combination of fresh peppers, grilled onions, perfectly cooked steak and a slather of whiz was amazing."
• "Quality Angus beef. Chopped nicely, full of flavor."

Cons:

• "But the meat is so dry need loads of ketchup or hot sauce and the bun is almost chewy."
• "Their chicken Philly sandwich is kind of tasteless rubbery and has no seasoning."
• "Was expecting an authentic cheese steak; was disappointed."
• "All three steaks leaked sufficient cheese, and our table mates had the same problem."
• "The meat was too greasy and had lots of fat, and the overall flavor was bland."
• "Basically dry flavorless meat on a basic non toasted long roll with fat chunks of raw onions."
• "The meat had no flavor."

Service

Pros:

• "Also the customer service was excellent."
• "Staff was patient with those who needed time to order."
• "Staff were all super friendly, and the food is amazing!"
• "The line was fast and the workers were friendly."
• "The lady who took my order was remarkably polite and welcoming."
• "The staff were friendlier than I expected from a place like this too."
• "Staff were incredibly friendly, patient (with both tourists and kids), and accommodating."

Cons:

• "The short Register girl wearing glasses was very Non friendly, never smiled, abrupt, never greeted us."
• "Unacceptable customer service. We were yelled at to stay in a single file, rudely told to move away."
• "Someone else ordered I heard her say we don't have all day I have a line."
• "One thing I didn't appreciate was the poor behavior of some of the employees."
• "None of the crew says thank you or welcome to any of the guests at least for the 40 minutes I was in."
• "The staff does not care since they rely so much on tourist sales."
• "The people who work here are so discourteous, for some reason."

Price

Pros:

• "The prices were very reasonable, considering its close proximity to Philly's historical area."
• "The price is reasonable."
• "Loved the place. It was reasonably priced and the staff was very friendly."
• "They were very quick and reasonably priced."
• "A great meal at a great price."
• "Price is good too for a cheesesteak."
• "Self service and inexpensive."

Cons:

• "It was really good but it was so expensive."
• "I had the same sandwich in Texas for cheaper price NOT IMPRESSED AT ALL!"
• "They definitely shrunk their French fries cups to save money but charge you more for less."
• "For the cheesesteak, regular fries, and drink is over $20."
• "35$ for 2 subs and 1 fry wasn’t worth the price in my opinion."
• "I paid $21 for fries, cheesesteak, and water, which I thought was pricey."
• "My total was $14.00. That was not worth the price."