TRAX Car Wash Edison Reviews Summary

Category: Car wash Edison, New Jersey

Address: 1639 Oak Tree Rd, Edison, NJ 08820, USA

Phone: +17329026900

Rating: 3.4
based on 138 reviews.

Price

Pros:

  • "I joined there unlimited wash club so I can get as many washes I want for one low monthly price."
  • "Every $ paid was worth it."
  • "I am a Unlimited Club member and the savings are incredible."
  • "Great price also:)"
  • "I am pleased with the service provided here (Edison). I have taken 'basic unlimited service' and found the service to be better than expected."

Cons:

  • "I was taken aback by the exorbitant rates charged by this car wash."
  • "The place is insanely overpriced for what they have to offer."
  • "Horrible not value for money they charge $45 and they r not even bothered to see if your car is clean."
  • "A little expensive if you own two cars. They should have some plans for owners with two cars and if they can substitute the cars for a little higher fee than the monthly membership."
  • "Extensive service and all but quite overpriced IMO."
  • "The place is insanely overpriced for what they have to offer."
  • "They charge $45 and they r not even bothered to see if your car is clean."

Customer Service

Pros:

  • "Super friendly staff, they were very welcoming, did a quick clean wash and hand dried."
  • "The Cashier woman is very nice and makes those 10 min of waiting for your car to be dried very pleasant."
  • "Googlers: please do communicate to the owner directly for any issues. He is kind enough to listen and fix things."
  • "The crew was kind and took their time to ensure that every detail was covered."
  • "Everyone was so warm and nice and the service was excellent."
  • "All staff members are friendly and I like the car wash service here."
  • "The staff were very professional and efficient."

Cons:

  • "Worst service...they don't clean."
  • "The staff was rude and not wash by car properly."
  • "Lady in the cashier seat is rude. She charged extra for using the credit card and didn't inform me about it."
  • "Manager and lady at the desk are completely ignorant and rude."
  • "The guy at the register's behavior was incredibly rude and unprofessional."
  • "Staff is very unfriendly and not interested."
  • "Worst customer service I have ever received."

Cleaning Quality

Pros:

  • "TRAX Edison is phenomenal! The renovations and improvements have made a huge difference!"
  • "These guys did a great job considering the time of year and Covid-19. Quick and efficient but complete."
  • "The staff was thorough with the vacuum and wiped down all surfaces and glass."
  • "They cleaned the interior of my car thoroughly and very fast!"
  • "Car looks great and the staff are very helpful."
  • "They did a great job cleaning and vacuuming."
  • "Got an interior cleaning and an exterior wash and it was a great job."

Cons:

  • "Nothing was vacuumed, not front seats or trunk."
  • "Horrible place. Got the works wash package (most expensive) and they did a horrible job cleaning the interior and washing the outside."
  • "I paid $50 for the Extreme Clean, but I wasn't satisfied with the thoroughness of the job."
  • "Never quite blown away, had to go home and clean up some parts of my car myself."
  • "They washed my car without soap."
  • "The quality of the car wash left much to be desired."
  • "Worst Car wash! Lot of attitude n indifference by the workers!"

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