"I joined there unlimited wash club so I can get as many washes I want for one low monthly price."
"Every $ paid was worth it."
"I am a Unlimited Club member and the savings are incredible."
"Great price also:)"
"I am pleased with the service provided here (Edison). I have taken 'basic unlimited service' and found the service to be better than expected."
Cons:
"I was taken aback by the exorbitant rates charged by this car wash."
"The place is insanely overpriced for what they have to offer."
"Horrible not value for money they charge $45 and they r not even bothered to see if your car is clean."
"A little expensive if you own two cars. They should have some plans for owners with two cars and if they can substitute the cars for a little higher fee than the monthly membership."
"Extensive service and all but quite overpriced IMO."
"The place is insanely overpriced for what they have to offer."
"They charge $45 and they r not even bothered to see if your car is clean."
Customer Service
Pros:
"Super friendly staff, they were very welcoming, did a quick clean wash and hand dried."
"The Cashier woman is very nice and makes those 10 min of waiting for your car to be dried very pleasant."
"Googlers: please do communicate to the owner directly for any issues. He is kind enough to listen and fix things."
"The crew was kind and took their time to ensure that every detail was covered."
"Everyone was so warm and nice and the service was excellent."
"All staff members are friendly and I like the car wash service here."
"The staff were very professional and efficient."
Cons:
"Worst service...they don't clean."
"The staff was rude and not wash by car properly."
"Lady in the cashier seat is rude. She charged extra for using the credit card and didn't inform me about it."
"Manager and lady at the desk are completely ignorant and rude."
"The guy at the register's behavior was incredibly rude and unprofessional."
"Staff is very unfriendly and not interested."
"Worst customer service I have ever received."
Cleaning Quality
Pros:
"TRAX Edison is phenomenal! The renovations and improvements have made a huge difference!"
"These guys did a great job considering the time of year and Covid-19. Quick and efficient but complete."
"The staff was thorough with the vacuum and wiped down all surfaces and glass."
"They cleaned the interior of my car thoroughly and very fast!"
"Car looks great and the staff are very helpful."
"They did a great job cleaning and vacuuming."
"Got an interior cleaning and an exterior wash and it was a great job."
Cons:
"Nothing was vacuumed, not front seats or trunk."
"Horrible place. Got the works wash package (most expensive) and they did a horrible job cleaning the interior and washing the outside."
"I paid $50 for the Extreme Clean, but I wasn't satisfied with the thoroughness of the job."
"Never quite blown away, had to go home and clean up some parts of my car myself."
"They washed my car without soap."
"The quality of the car wash left much to be desired."
"Worst Car wash! Lot of attitude n indifference by the workers!"