BubbleWorks Auto Spa Exterior Car Wash Reviews Summary

Category: Car wash

Address: 33 US-9 South, Morganville, NJ 07751, USA

Phone: +17325360176

Rating: 4.5
based on 220 reviews.

Customer Service

Pros:

  • "The owner assured us that If it wasn’t up to our standards, that they would fix it right away."
  • "Nick was extremely personable and helpful."
  • "They went above and beyond to make sure my car looked extra clean!"
  • "The team's dedication to providing an excellent experience makes every visit a pleasure."
  • "Nick went above and beyond to accommodate me with a cold water while my car's interior got cleaned."
  • "The owner and staff were very friendly, knowledgeable, and clearly respected my time."
  • "The staff was very helpful in trying to help us with validating the groupon on their end."

Cons:

  • "Sorry to say I was really disappointed in the car wash at bubble works. A $30 car Wash definitely was not worth that much money."
  • "They care only about money but not to give a good service!"
  • "The customer service originally was bad they were being dismissive and disregarding my concerns..."
  • "He was rude and dismissive (picture attached) and knows nothing about genuine customer service, he prohibited crew from finishing the clean up."
  • "Horrible place. You have to wait at least 30 to 45 minutes for a wash and their service is dispecable."
  • "The owner yelling at me instead of resolving issues."
  • "The owner's service is very bad."

Cleanliness and Detailing Quality

Pros:

  • "Car came out sparkling, inside was dusted, decent vacuum, and windows were cleaned."
  • "The attention to detail while cleaning your car is worth every penny!"
  • "The car looks brand new."
  • "The Jeep was returned to me looking brand new."
  • "The staff did an excellent job, my car looks like brand new."
  • "When I get it back from Bubbleworks, it is sparkling like a mirror inside and out, and looking like I just drove it off the lot when I bought it new."
  • "The detailing came out very clean, like the car was new."

Cons:

  • "I went through the car wash and had one of my parking sensors damaged throughout the process."
  • "I did notice some of my clear coat did start to get removed through washing my car."
  • "It looks like they only vacuumed the inside and didn't wipe the dashboard or the inside of the doors."
  • "There were a few hard to reach spots not reached by the wash but ultimately my car looked great so I'm not complaining."
  • "I found their job sloppy and received my car dusty at some places and wet at others..."
  • "It looked like it just went through the exterior wash only."
  • "But even vacuuming and wiping was not done properly.. when I showed him missed spots he said that vacuum is not able to pick up everything."

Value for Money

Pros:

  • "The subscription reasonably priced, but it also includes perks like free vacuum service for members, adding incredible value."
  • "They are nice, dependable, honest, and VERY WELL PRICED!!"
  • "Just came back from the Bubbleworks car wash, can’t say enough about this place, signed up for their membership, I don’t know how they make money selling memberships, it pays for itself after 2 washes."
  • "I have the monthly membership that is a great deal."
  • "Great deal for the price and you get a discount on the second car."
  • "The monthly service packages are priced competitively and give great value."
  • "I signed up for their monthly car wash membership, and it paid for itself before I even left."

Cons:

  • "Unfortunately the prices have gone up way too much."
  • "Just wish the prices were more reasonable. I used to pay $30 for the same service elsewhere."
  • "Prices have gone up way too much."
  • "$25 dollars for their best package is expensive especially since they don't do interiors."
  • "I will not be subscribing to the unlimited plan($39.99 for the plan that used to cost $19.99)."
  • "They have the audacity to charge 25$ for exterior only."
  • "The wash was great but I think it’s ludicrous to charge $3 more for a truck than a car."

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