Address: 2 Cambridge Dr, Aberdeen Township, NJ 07747, USA
Phone: +17325660055
Rating: 3.7
based on 93 reviews.
Customer Service
Pros:
"Everyone is friendly."
"The workers were friendly, the machine didn’t scratch my vehicle, and left my vehicle looking spotless and like it just came off the lot!!"
"Jason and his staff are professional and friendly."
"The cashier was so friendly too."
"The staff are friendly and explained the differences between the packages for me since I didn't have my glasses on."
"The owner and employees were so nice!"
"The staff is super attentive and detail oriented!"
Cons:
"Terrible mansplaining, customer service, and overall unprofessional."
"Damaged my vehicle, and then they were incredibly rude AND insisted that I still be charged me for the car wash."
"Terrible customer service Manager Jason was very ignorant about my complaint of the very hostile customer service."
"The owner became abusive and extremely defensive."
"Nobody is pleasant nobody is polite it’s like they just didn’t want you to come there."
"Rude service, some employee got dirt all over a passengers car that he was getting washed."
"The owner became agitated and abusive, even threatening to call the police as my girlfriend was still there and visibly shaken by his behavior."
Cleanliness and Quality of Wash
Pros:
"They cleaned my car and it looks as good as the day I bought it!!!!!"
"The Business did exceptional job for a reasonable price."
"Aberdeen car wash was one of the only car washes open on MDW and did an excellent job on my truck."
"Ive gotten my car washed here multiple times and all i can say is WOW. They did a fantastic job."
"This place was well staffed, thorough, and did a great job on my messy interior!"
"They did such an amazing job for $29."
"They did a phenomenal job. Got everything off. Looks brand new! I couldn’t be happier!"
Cons:
"Nice looking carwash on the outside...NOT to good at washing or drying your vehicle and my wheels were left the same way dirty."
"Went to get my car washed today and I was disappointed to see the car was not very clean."
"Cars were still dirty and did a bad job of drying in general."
"Dirt still on my car near rear wheels."
"All my windows had streaks, and my rubber floor Matts were wet and slippery."
"Soap suds were left on my trunk."
"Rims were left dirty and dusty in spots the auto wash didn’t reach."
Value for Money
Pros:
"The price is very good for what you get. This place gives you the best bang for your buck. I highly recommend this place."
"Great service, quality wash and dry.......at a very reasonable price........"
"They provide a superior service at a great price."
Cons:
"However, charging $50+ but a mediocre car wash is not right for the consumer."
"I basically paid $26 dollars for an air freshener."
"So basically I paid $50+ for what I could get anywhere else for $15."
"They will never see us again and putting the rim situation aside take a good look at the pix this is a $35 ultimate car wash you be the judge."
"I guess I will just save my $33 plus dollars and clean my car myself."
"I should’ve paid for the $16 dollar Basic wash."
"TERRIBLE CLEANING JOB. THIS CAR WASH IS THE ABSOLUTE WORST CAR WASH EVER!!"
Professionalism and Management
Pros:
"The incident was confirmed on their surveillance video and the manager Jason Patel apologized, advised the employee would be dealt with, and offered me unlimited washes until 7-15-20."
"The owner Jason makes this place what it is... The passion he has for his business shows."
"The owner Jay is a wonderful guy."
"New girl at counter Jessica is so polite and was very helpful with a minor problem."
"Attendants are courteous and take car of you vehicle."
"Love this car wash have been going for over 15 years and happy every time."
"I gave this place another try, hearing they recently went under new ownership."
Cons:
"Yelena finally conceded and referred me to a body shop in the area so they could 'take care of the damages'. She assured me that Aberdeen Car Wash was going to pay for the damages. So, I complied and went for an estimate while getting one of my own. The body show agreed with my estimate and that this damage was due to the car wash machine, BUT Aberdeen Car Wash then said they refused to pay for it."
"They filed a police report, sent cops to our house and interrupted our night out - over their employees failure to adequately collect payment."
"When he came out not only was he incredibly rude, but he is under the assumption that having a sign that says he is not liable actually makes him not liable in the eyes of the law."
"It appears to be absentee owner, every car wash I’ve ever been to and that’s a lot, I’ve always had a manager and or supervisor On the premises."
"The employee was speaking very despairingly towards me in Spanish, which I speak and he said nothing to her about it."
"I was told that she had the right to throw me off the property, she did not need to talk to me and told us to leave the property."
"The entire staff that was not working on other cars were just sitting around watching me."