Chili's Grill & Bar Reviews Summary

Cleanliness

Pros:

• "Bar was clean, food was made and served as advertised."
• "Clean restaurant. Food has good presentation and was full of flavor!"
• "The restaurant is clean! I recommend Flanders Chilli’s any day of the week!"
• "Clean restaurant."

Cons:

• "The place looked worn and was dirty."
• "Place was filthy."
• "The place is absolutely filthy starting with tables, dishes, floors, bathroom, etc."
• "So dusty and the card scanner was the worst there ask you to ware a Mask to the bathroom but the tables and seats are were very unsanitary."
• "It's dirty (dust and bugs), and the managers never seem to even care."
• "The chair I sat in was dirty."
• "waitress was kind put the place is disgusting."

Service

Pros:

• "Definitely recommend when you're on your way from PA to NY."
• "Every visit Alexis service is outstanding, she is a very hard working!!"
• "We were seated right away. Staff was pleasant and full of smiles."
• "The service staff was attentive and the food was wonderful as always."
• "Staff is always friendly and attentive."
• "Great service. To-Go is really easy to do."
• "Great service, one of the best well done burgers I've had in a long time..."

Cons:

• "Very slow service. We were seated right away, but waited almost 20 minutes for someone to take our drink and appetizer order."
• "The Manager never came to our table to talk to us and that was pretty disappointing."
• "Foods taking a DOWNWARD spiral, and there's NO service at all."
• "Service was poor at best."
• "Service was there but was lacking."
• "It was okay. Food was decent but the server wasn't very attentive."
• "Service is beyond bad at this Chilis'."

Food Quality

Pros:

• "The food always comes out great and those bottomless chips and salsa made my week."
• "The tortillas, black beans, rice and beef strips topped with pico de gallo was delicious."
• "The steak and shrimp were fantastic."
• "Food and service were actually pretty good."
• "The food was excellent."
• "The food is great and comes out quite fast."
• "The food is typical Chili's fair, and I've always enjoyed what I order."

Cons:

• "Food quality has gone down from previous visits, the onions and peppers on the fajitas looked boiled instead of grilled, the chicken does not taste or look like chicken anymore."
• "The food was horrible."
• "The cheese on top wouldn't even melt it was that cold."
• "The pasta on mine was dry, hard and barely any sauce."
• "Overall food felt very LOW QUALITY."
• "They criminally under-season the Cajun pasta."
• "My fajita was disgusting, onion and chicken were barely cooked."