Address: 3849 S Delsea Dr, Vineland, NJ 08360, USA
Phone: +18563274414
Rating: 4.6
based on 165 reviews.
Service
Pros:
"Fast service. Excellent food. Friendly staff. Clean restaurant and bathrooms."
"As always fantastic service I bought a 120 count catering chicken nuggets and fries fresh fruit my grandchildren ate everything in a half hour."
"The order was 100% accurate and was done in a timely manner."
"The lady who took my order was amazing, I got my food 2 seconds later and it was amazing."
"This ChikFilA breaks records! We pulled up at 7:18 pm and there were two full lines... At 7:24 pm we were happily eating our meal."
"Lunch time at this Chick-fil-A is almost magical. The number of people they move through the line is amazing, and I had my food within 3 minutes of ordering it."
"No matter how busy these guys are they get everyone in and out super fast!"
Cons:
"The service is so slow."
"Went through the drive thru at the Vineland location and both sandwiches were not made correctly and I was only given 1 cup of cheese sauce although I paid for 2."
"They got my order wrong and the fries weren't cooked enough."
"I always have to ask 10 times for sauces, never received a single one every time i go there."
"The drive thru employees are less courteous at the Vineland location."
"Waited over 15 to get helped and even when I did I got a bad attitude an even badder experience."
"I waited at curbside for 30 minutes with no one coming up to my car to confirm my order again."
Food Quality
Pros:
"God's chicken never fails!!!"
"Food is constantly good, staff is always a pleasure, dining area and bathrooms are clean."
"Best Chick-fil-a ever! Antonio is the best! He's half server and half runner and could easily work at the best casino in AC. Super friendly and attentive."
"This is the best place you could eat at as far as fast food places go!! The food the service everything is great!!"
"I had the Smokehouse BBQ bacon sandwich, with sweet tea and waffle fries. It was a package meal under $10. It tasted amazing."
"After eating at this chick fil a my entire life this place has such good food this is the only fast food place I will eat any where it’s so good. The chicken is never under cooked and the fries are always crispy."
"I love Chick-fil-A their spicy chicken sandwich is the best."
Cons:
"Not sure if I ordered on a bad day but the food here was not good. It was bland."
"They got my order wrong and the fries weren't cooked enough."
"The fries seemed like they were double cooked, rubbery yet hard... The nuggets/sandwich were bland and didn’t have any flavor to them."
"This spicy chicken sandwich was so dry it could of sucked the soul straight out of jesus."
"However, they gave me all of the wrong sauces which I didn't realize until I got home. Also, the chicken was chewy and disgusting, I couldn't eat it."
"The portions were tiny, and the biscuit crumbled away until I was holding just a fried chicken patty. Horrible, big mistake."
"The nuggets made my husband very sick to his stomach."
Customer Service
Pros:
"Their food is always consistent and their customer service is fantastic."
"The staff are amazing!!!!!!! Plus the food is amazing! The fastest service!"
"That Chick Fil a has better service then real restaurants and food is always fresh."
"The attitudes that each employee possessed was beyond excellent."
"The staff was so nice."
"Always great service from a friendly staff."
"Great service and food is great! Their employees are always so kind and always wanna help with refills and taking your trash and always with a smile."
Cons:
"I am use to someone walking around to see if we needed anything, such as refills...etc,and no one did this."
"It's still really messed up How they got rid of the Large milkshake, but now charge you about the same price, for what only comes in a small."
"They always and I mean ALWAYS forget items."
"This was the worst experience bc she was trying to trick me and I had to keep correcting her and she wouldn’t stop until I flat out said: is that the price for chicken only?"
"Service was horrible. Completely messed up my meal and blamed it on me."
"I go there all the time and today they tell me that they won’t do anything off the lunch menu. It’s 9:30 and I’ve never had that issue anywhere else. The manager was very rude about it!"
"The male manager was abrupt and said there was nothing that he could do, but Ananda made up for his poor behavior."
Ambience and Cleanliness
Pros:
"I absolutely love this place. Family-friendly activities, and atmosphere."
"Got the grilled chicken club sandwich...OMG...was so good."
"Awesome food and friendly staff. The food comes out very quick and the quality is excellent."
"Very friendly service extremely busy put the time to wait was very minimal."
"The place is spotless, any employees friendly and helpful."
"Great place to hang out on a rainy day with your kids. Wonderful indoor playground. Place is always clean and very friendly."
"The place was clean and the condiments/utensil area was organized."
Cons:
"A lot of kids were in the play area - unsupervised - and parents should be watching them."
"Always busy in this place; they need to make a better format as to their entrance to order food."
"It was really packed inside and much smaller than the 2 other locations near My house."
"The play area is still closed from Covid and the lobby is usually packed but well worth the visit."
"Wish there was a play place or games for little kids."
"It seemed a bit more chaotic."
"Super busy location, the drive thru is always a mile long."
Value
Pros:
"I had the Smokehouse BBQ bacon sandwich, with sweet tea and waffle fries. It was a package meal under $10. It tasted amazing."
"Good food and decent prices."
"Best fast food I ever had."
"Always good food. The breakfast with the chicken breast, egg and cheese is surprisingly good."
"Food is excellent."
"The food was very good, tasty and healthier than most of the other fast food places."
"The food is great as always."
Cons:
"The chicken nuggets not a fan, too small and over price."
"Don't waste your money I just paid almost $9 for a 4 piece chicken strip meal was a joke."
"Lately, the Cobb Salads have been really skimpy."
"The food is okay but lots of grease."
"Ordered 12 piece nugget for 7, no chick-fil-a sauce even thought we asked for it."
"The portions were tiny, and the biscuit crumbled away until I was holding just a fried chicken patty. Horrible, big mistake."
"A young Spanish woman wearing a managers outfit took my order and tried to trick me into buying a meal!"