El Patron Mexican Restaurant Reviews Summary

Category: Mexican restaurant

Address: 104 US-6, Port Jervis, NY 12771, USA

Phone: +18458568701

Rating: 4.6
based on 178 reviews.

Food Quality

Pros:

  • "Literally everything I ordered was delicious even down to the nachos and salsa."
  • "The yummy sauces, salsa, and the grilling of the proteins before being incorporated into the dishes really set it apart!"
  • "The food is always incredible-- fresh, tasty, and reasonably priced."
  • "Food is amazing! Best salsa anywhere; lots of green onion oregano cilantro...transformative!"
  • "The food was delicious and generous."
  • "Food is always fresh, well seasoned, and cooked to perfection."
  • "The Mexican food was absolutely amazing."

Cons:

  • "Food is not authentic even as they try to stay that way they’ve cut too many corners in cost an use sub par ingredients in place of price efficiency."
  • "The food is not amazing. I had the flautas de pollo and had to bite off both ends of it. The ends burnt badly."
  • "The steak taste and look more like stew meat than a grilled steak."
  • "The flavors seem watered down, the beans always look like they're stuck to the plate from days ago."
  • "Food was horrible. Asked for a shrimp chimichanga. Came in a flour tortilla..typically those are made with corn so they crisp up."
  • "The guacamole didn’t taste like much and the salsa tasted like marinara sauce."
  • "Sorry but this is not real mexican food there salsa are to sweet."

Service

Pros:

  • "The staff was very attentive."
  • "Service was awesome and food awesome."
  • "The service is wonderful every time."
  • "Service was very fast and friendly."
  • "The service and servers are the very best."
  • "The service was terrific and friendly, and the entrées came out to the table piping hot."
  • "Service was good.. lovely atmosphere and huge parking lot."

Cons:

  • "The food is good however my service was terrible. We were left in the corner and had to wait forever everytime we wanted something."
  • "The waitress was not good at all."
  • "The waiting staff while tries hard, is inexperienced and amateurish."
  • "Was very disappointed with our service at this business."
  • "Horrible, horrible customer service. The waiter actually sat there and argued with me about something he misunderstood."
  • "We had to ask at least 5 times 5 different waiters for our drink and complimentary chips."
  • "Food took over 90 mins to arrive and they kept bringing out chips for the salsa and then charged us for it on the bill without saying it was a charge."

Value

Pros:

  • "They also give you a lot for your money!"
  • "Great value! For dinner, I had the marinated skirt steak with rice."
  • "You get great service, large portions, and the prices are reasonable for great food."
  • "The food was excellent, and prices were very reasonable."
  • "Some prices were a bit a high for the quantity served, but the quality and taste of the food offset the price."
  • "The prices are extremely reasonable for the quality of the food."
  • "This place is well worth the cost!"

Cons:

  • "Good food, a little pricey."
  • "Food was extremely overpriced for the quality."
  • "It was a little expensive."
  • "I was disappointed in the margarita, however. I ordered the top-shelf margarita so I could get Hornitos tequila and it was made plenty strong. But it didn't have a lot of lime flavor and it costs $12."
  • "In the end and without warning they charged us more than $4 Non-Cash fee."
  • "They scammed us for money and charged us 5 more dollars on top of our total for themselves and probably put it in their pocket."
  • "Price is a little high for the food quality."

Ambiance

Pros:

  • "Atmosphere was good and they even had adequate parking for our RV."
  • "The atmosphere is fun, and they have cocktails."
  • "Great atmosphere, Seating was comfortable."
  • "Nice atmosphere and super friendly host and attentive wait staff."
  • "Very authentic atmosphere."
  • "The atmosphere here is refreshing, upbeat, friendly and professional."
  • "Cool vibe and fun decor inside and outside too!"

Cons:

  • "The restaurant is very clean and bright. Chips that came out with salsa did not appear to be fresh."
  • "Bathroom needed to be cleaned, but it was a Sat night."
  • "The nearby beautiful pound is barely visible due to their new outdoor tent arrangement."
  • "Well for a Sunday lunch the place was cold. Not very warming even after being here for 50 minutes."
  • "It gets hot under this tent, and there are no fans to move the air."
  • "Horrible. Staff are beyond rude."
  • "If you like dining in stifling heat this is the place for you, if your lucky maybe you'll drip some sweat into your food like me."

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