"Limited options but limitless portions of great tasting food!"
"The food was fresh and delicious."
"The taste was no doubt good overall."
"I got two surf and turfs and they were awesome!"
"The food is always delicious and never disappoints."
Cons:
"The quantity in each bowl was just 40% the size of the container."
"The rice was clearly two batches that were very different, 75% of the bowls rice being kind of dry and the other 25% being more normal."
"Bowl was good, chips were heavily salted and smelled weird ended up wasted."
"The tasty flavorful food that we loved was missing. The guacamole was tasteless and seemed very bland."
"The steak tasted burnt."
"The rice was under cooked and it was crunchy."
"The food was not tasteful."
Customer Service
Pros:
"Great customer service and a good way to keep the doors open. Won't be back."
"The service was wonderful."
"Best Qdoba I ever being in. Manager run out of my protein impossible Meat. Without saying anything he just gave the chicken burrito for free."
"Clean establishment and courteous staff."
"Staff is always friendly and helpful."
"The work staff are polite and have a great sense of humor."
"Their customer service was amazing yesterday."
Cons:
"the worst service rude employees manger doesn't care about anything i told her i wanted fresh guacamole and she refused to give it to me knowing i'm going to pay for this don't waste your money here thanks"
"The workers treated customers very briefly and impatiently like they were miserable working there."
"Horrible experience. Placed order online for pickup, they started preparing it 20 minutes after promised time to be ready and that's when they told me they didn't have one of the main things I ordered."
"Manager flips out, and started screaming at customers from the counter."
"Everytime I come here no matter who’s working the staff always has attitude."
"A female employee with red hair was rude and seemed annoyed she had to take my order."
"Staff was rude and show a clear lack of interest to provide a good customer service."
Cleanliness
Pros:
"Restaurant and bathrooms were clean."
"Clean establishment and courteous staff."
"The restaurant was clean."
Cons:
"Walls, counters, tables and glass doors all dirty."
"Floors are sticky, garbages overflowing, Bathrooms are horrendous."
"Union location is horribly dirty."
"There's always a mess where the food is selected, there is definitely cross-contamination, the bathrooms are dirty."
"Very unprofessional staff and the place is dirty. The floor is sticky with old spill drinks."
Management
Pros:
"This place has always been very well managed."
"Joe and team have my family’s order memorized since we visit at least once a month."
"I guess they got new managers or corporate had got involved because they clearly show a solid improvement."
Cons:
"The manager has no control of the employees."
"Manager flips out, and started screaming at customers from the counter."
"The manager is the worst black woman I have ever met in a restaurant."
"Manager has poor customer service and a attitude."
"Manager gets nasty with customers, he threatening and cussing in front of kids."
"This places should be closed due too poor management and no staff."