"Competitive prices, and overall most friendly staff."
"Jose is the most chilled and professional and chilled person I’ve seen working in mechanics."
"I've been going to this place, since 1988, and they never failed at giving me good courtesy and good service."
"I like that they bring the facts in their responses no ifs buts or maybes just ABSOLUTES 😎 excellent communication skills know exactly what they’re doing."
"Been using this shop for ten years. They are a great bunch of guys. Would not let anyone else work on my car."
"I highly recommend this place. Eldon and Mark was extremely pleasant."
"Shout-out to Steve! They really came through for us when I had an issue with my car overheating and I had to drive up to Albany from EWR airport. Super helpful and got us safe and on the road in no time."
Cons:
"The guy that rings you up is disrespectful (doesn’t value your time amongst other things)."
"3/25 - DO NOT COME HERE PLEASE DO NOT COME HERE! ORIGINAL PARTS FOUND IN CAR PARTS THAT WERE PAID TO BE REPLACED PLEASE ADVISE!"
"Rippoffs. So I go in for a power steering problem. I was told secure one covers the upper part of a steering shaft not the lower."
"There was a minor problem with my car. They didn't fix it plus charged me more than $1,200 for some parts that said to be broken but infact not."
"This place is the worse. They’re thieves. I brought my car in just to fix the AC. I paid $900 cash. However when i picked up my car the AC was never fixed and they tried to get me to spend another $1k just to look at it again and to fix it “again”."
"DO NOT GO HERE. I HAVE BEEN GOING HERE FOR YEARS. I PAID FOR A REPLACEMENT ENGINE AND THEY PATCH MY OLD ENGINE UP."
"Horrible service."
Quality of Work
Pros:
"This place worked tirelessly to get me and my old van back on the road after a blown brake line."
"I've been here many times and Jose is always very professional."
"I had my upper intake done on my Buick and now my car runs better than it ran before I had the work done."
"I thought they were reliable, convenient, helpful and honest."
"Mark and Eldon were great and very supportive in a difficult situation-got us on the road in a quick turn around after losing a muffler on the NJTP."
"Eldon was extremely polite and helpful."
"Very pleased. Seasonal tire changeover was a breeze."
Cons:
"The oil leak was repaired but the drive belt noise was not."
"I had when to take car in for a grinding noise they had change the crank shaft, water pump, and my timing kit which came out $712.00. I still have the same problem now they told me it may me the alternator."
"Basically they didn't tell me the whole truth about my car."
"They significantly overcharged me for a simple battery change."
"The man stated he could not honor the coupons the coupons were not any good and will just give me a 10% discount instead. That is FALSE advertisement!"
"Service was awful. Called on the phone and was assured that my car would be attended to immediately."
"I won't be returning to this facility nor recommending it to anyone. go with caution and learn about you car prior to sending it to them."
Price and Honesty
Pros:
"These people literally saved my life."
"This place is a life saver! Great quality, fast and friendly service."
"Found out the issues and fixed them at an appropriate price."
"Newark Car Care was a lifesaver; AAA recommended them when I needed a tire replacement and I was stranded out of state."
"I want to thank Gabriel and Steven for all their help. They went above and beyond to help me with my car."
"Great service, friendly staff, very honest and knowledgeable."
"Fast professional and reliable service."
Cons:
"They hiked up the price AND they no longer support my car with their ‘new machines’."
"I paid $530, was told my car was completely fixed."
"I can't begin to say how lucky and grateful we feel!"
"You will be returning your vehicle to the shop after leaving there and paying so much money, mechanics are very cranky and they don’t care about your vehicle Just money."
"THEY ARE CROOKS PLEASE ADVISE!"
"VERY VERY VERY EXPENSIVE parts and labor charges, I have no idea why the prices are up in the sky."
"I agree with other customers who calls this place / owner most dishonest and greedy."